Pipedrive Logo Award Winner Product Badge
Pipedrive Logo Award Winner Product Badge
Pipedrive

Pipedrive

Composite Score
8.7 /10
CX Score
8.9 /10
Get Demo

In Partnership With SelectHub

Claim Software
Category
Pipedrive
8.7 /10

What is Pipedrive?

Pipedrive is a CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

Pipedrive won the following awards in the Customer Relationship Management - Small Business category

Filter By

Pipedrive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Pipedrive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

81 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pipedrive?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Caring
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 82

Collaboration

85

Sales Management

85

Lead Management

83

Activity and Workflow Management

82

Customer Service Management

81

Account and Contact Management

81

Analytics and Reporting

79

Quote Contract and Proposal

78

Telephony and Call Center Management

78

Mobile

76

Marketing Management

73

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

84

Business Value Created

84

Ease of Data Integration

82

Quality of Features

81

Availability and Quality of Training

81

Ease of IT Administration

81

Vendor Support

81

Ease of Customization

79

Breadth of Features

79

Product Strategy and Rate of Improvement

77

Pipedrive Reviews

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2023

Fantastic Value for the Price, Especially SMB

Likeliness to Recommend

9 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Effective Service

Cons

  • Less Reliable

Balamurugan G.

  • Role: Vendor Management
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

User-friendly & sales-focused,but pricing adds up

Likeliness to Recommend

8 /10

What differentiates Pipedrive from other similar products?

Unlike general CRMs like Salesforce or HubSpot, Pipedrive is designed specifically for sales teams

What is your favorite aspect of this product?

One of the best aspects of Pipedrive is its simplicity and ease of use while still offering powerful sales automation features. Unlike many CRMs that can feel overwhelming, Pipedrive’s visual pipeline

What do you dislike most about this product?

Nothing as of now

What recommendations would you give to someone considering this product?

Yes i will

Pros

  • Helps Innovate
  • Performance Enhancing
  • Inspires Innovation
  • Saves Time

Júlio C.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Fantastic

Likeliness to Recommend

10 /10

What differentiates Pipedrive from other similar products?

In addition to being more cost-friendly, it is much more efficient

What is your favorite aspect of this product?

Full integration with all the services we use

What do you dislike most about this product?

Nothing to discredit you

What recommendations would you give to someone considering this product?

Total Recommendation

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Saves Time

Most Popular Pipedrive Comparisons