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In Partnership With SelectHub
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What is Pipedrive?
Pipedrive is a CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines.
Company Details
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In Partnership With SelectHub
Pipedrive Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Pipedrive.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
95 Plan to Renew
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Caring
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Sales Management
Lead Management
Activity and Workflow Management
Customer Service Management
Account and Contact Management
Analytics and Reporting
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Marketing Management
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Quality of Features
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Pipedrive Reviews
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
Fantastic Value for the Price, Especially SMB
Likeliness to Recommend
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Effective Service
Cons
- Less Reliable
Please tell us why you think this review should be flagged.
Balamurugan G.
- Role: Vendor Management
- Industry: Communications
- Involvement: IT Leader or Manager
Submitted Feb 2025
User-friendly & sales-focused,but pricing adds up
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Unlike general CRMs like Salesforce or HubSpot, Pipedrive is designed specifically for sales teams
What is your favorite aspect of this product?
One of the best aspects of Pipedrive is its simplicity and ease of use while still offering powerful sales automation features. Unlike many CRMs that can feel overwhelming, Pipedrive’s visual pipeline
What do you dislike most about this product?
Nothing as of now
What recommendations would you give to someone considering this product?
Yes i will
Pros
- Helps Innovate
- Performance Enhancing
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
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Júlio C.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Fantastic
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
In addition to being more cost-friendly, it is much more efficient
What is your favorite aspect of this product?
Full integration with all the services we use
What do you dislike most about this product?
Nothing to discredit you
What recommendations would you give to someone considering this product?
Total Recommendation
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Saves Time
Please tell us why you think this review should be flagged.
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