Phenom People

Phenom Talent Experience Management (TXM)

Composite Score

7.1 /10

CX Score

7.8 /10

5 Reviews Write a Review

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What is Phenom Talent Experience Management (TXM)?

Phenom delivers the Phenom Talent Experience Management (TXM) platform to transform the talent journey from interested candidates to thriving employees to enthusiastic brand advocates while helping HR break the stereotype of being a cost center instead of a revenue generator. Phenom’s TXM platform provides companies with a unified solution which delivers a Career Site, CRM, CMS, Chatbot, SMS, Internal Mobility & Referrals, University Recruiting, Talent Analytics, and AI. The platform is built on artificial intelligence (AI), which drives personalization, automation, and accuracy for candidates, recruiters, employee

Company Details

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Phenom Talent Experience Management (TXM) Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Phenom Talent Experience Management (TXM)?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 73

Talent Acquisition

Algorithmic Bias Mitigation

Learning and Development

Workforce Planning

Data and Analytics

Skills Management

Internal Gig and Project Work

Mentoring and Coaching

Succession Planning

Career Pathing

Performance Management

Vendor Capability Ratings

Average 73

Ease of IT Administration

Ease of Customization

Breadth of Features

Business Value Created

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Ease of Data Integration

Phenom Talent Experience Management (TXM) Reviews

Casey T.

Role: Human Resources
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

Solid option if you’re in the market!

Likeliness to Recommend

10 /10

What differentiates Phenom Talent Experience Management (TXM) from other similar products?

It’s a solid layout!

What is your favorite aspect of this product?

Clean and concise

What do you dislike most about this product?

I never had an issue with it

What recommendations would you give to someone considering this product?

Solid choice overall

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kyle R.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

Talent Analytics to another level

Likeliness to Recommend

10 /10

What differentiates Phenom Talent Experience Management (TXM) from other similar products?

As an organization heavily invested in Workday, it was extremely important that our CRM partner had a native integration with our system of record.

What is your favorite aspect of this product?

My focus is on internal mobility, so the employee experience dashboard is an area I spend a lot of time in/on. I'm a nerd and thrive on data and analytics, so it's a really powerful tool.

What do you dislike most about this product?

No tool is perfect. We have all spent a lot of time training the AI and that is ongoing and will eventually yield some fruits. The career pathing isn't as prominent as we would have liked and it doesn't integrate with our LMS which is disappointing.

What recommendations would you give to someone considering this product?

As with any software, research, research, research. Speak to colleagues in your space to capture relevance, ease of implementation and most importantly, internal adoption.

Pros

Reliable
Trustworthy
Efficient Service
Effective Service

Phenom Talent Experience Management (TXM)

What is Phenom Talent Experience Management (TXM)?

Company Details

Need Assistance?

Phenom Talent Experience Management (TXM) Ratings

89 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Phenom Talent Experience Management (TXM)?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Talent Acquisition Use of AI to analyze employee profiles for the purpose of sourcing, recruiting, screening, ranking and tracking internal talent for open roles.

Algorithmic Bias Mitigation Uses algorithms in making predictions to not create bias.

Learning and Development Use of AI to assign, select, recommend, and suggest a variety of learning experiences (formal and experiential) through the use of intelligent matching.

Workforce Planning Provides predictive analytics on existing and emerging skills gaps.

Data and Analytics Predictive analytics, machine learning, data reconciliation, data visualization, data segmentation.

Skills Management Use of AI to analyze employee profiles to identify, map, and infer skills and experiences needed for various opportunities (roles, development).

Internal Gig and Project Work Post and search for gig and project work (independent, short or long-term assignments) using a matching algorithm that pushes opportunity to relevant employees.

Mentoring and Coaching Ability to assign, select, and suggest mentors/mentees and/or coaches/coachees.

Succession Planning Uses AI to surface potential successors based on their individual skills and experiences.

Career Pathing Use of AI to map and communicate employee career paths dynamically using intelligent matching based on a variety of data sources e.g. profile, location.

Performance Management Ability to capture feedback on an employee's performance e.g. gig work, project work, stretch assignments.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Phenom Talent Experience Management (TXM) Reviews

Casey T.

Solid option if you’re in the market!

Likeliness to Recommend

Pros

Kyle R.

Talent Analytics to another level

Likeliness to Recommend

Pros

Feature Ratings

Talent Acquisition

Algorithmic Bias Mitigation

Learning and Development

Workforce Planning

Data and Analytics

Skills Management

Internal Gig and Project Work

Mentoring and Coaching

Succession Planning

Career Pathing

Performance Management

Vendor Capability Ratings

Ease of IT Administration

Ease of Customization

Breadth of Features

Business Value Created

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Ease of Data Integration