Pepperi B2B eCommerce Logo
Pepperi B2B eCommerce Logo
Pepperi

Pepperi B2B eCommerce

Composite Score
7.6 /10
CX Score
7.9 /10
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Category
Pepperi B2B eCommerce
7.6 /10

What is Pepperi B2B eCommerce?

Pepperi is used by leading brands and wholesale distributors to connect all B2B customer touch points, to deliver a seamless purchasing experience. We empower our customers to sell bigger, smarter and faster, by integrating B2B eCommerce, sales force automation (field sales reps), retail execution, and DSD/route-accounting on a single, highly flexible platform, that runs natively on all mobile devices.

Company Details

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Awards & Recognition

Pepperi B2B eCommerce won the following awards in the B2B eCommerce category

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Pepperi B2B eCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Pepperi B2B eCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
93%
Negotiation and Contract:
87%
Conflict Resolution:
92%
Strategy & Innovation:
86%
Service Experience:
95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pepperi B2B eCommerce?

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3% Negative
6% Neutral
91% Positive

Pros

  • Efficient Service
  • Client Friendly Policies
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 80

Integrated Search

84

Payment Processing

82

Multi-Storefront

81

Content Localization

81

ERP Integration

81

Content Management

81

Order Management

80

Catalog Management

79

Shopping Cart Management

77

Reporting and Analytics

75

Multi-Language Support

75

Vendor Capability Ratings

Average 78

Ease of IT Administration

83

Ease of Data Integration

82

Business Value Created

82

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Usability and Intuitiveness

78

Ease of Implementation

76

Ease of Customization

76

Vendor Support

74

Quality of Features

73

Pepperi B2B eCommerce Reviews

Agus T.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Strategic Integration for Business Growth

Likeliness to Recommend

9 /10

What differentiates Pepperi B2B eCommerce from other similar products?

Pepperi's unified approach, with tight integration of ecommerce, sales, and marketing platforms, empowers transparent oversight of sensitive customer transactions and interactions. Comprehensive security measures safeguard this rich data at every touchpoint. In addition, synchronizing inventory and order updates automates compliance with privacy policies.

What is your favorite aspect of this product?

I am particularly impressed with Pepperi's built-in privacy by design philosophy. The development process proactively addresses privacy and security concerns, rather than treating them as an afterthought. This approach prioritizes customer trust and future-proofing operations.

What do you dislike most about this product?

Third-party integrations extend capabilities. However, the inability to fully customize authentication may limit its suitability for specialized use cases. However, robust protocols and the flexibility to segment access mitigate this limitation, which only affects a few deployment models.

What recommendations would you give to someone considering this product?

Its integrated solutions and data protection-centric values provide the ideal foundation for a secure architecture strategy aimed at sustainable growth through digital transformation. Its encryption, combined with stringent access controls, empowers safe transactions while unlocking rich customer insights. Therefore, I recommend Pepperi for securely advancing business objectives.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Oferi G.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

My Experience With Pepperi B2B eCommerce

Likeliness to Recommend

10 /10

What differentiates Pepperi B2B eCommerce from other similar products?

With Pepperi B2B eCommerce, it becomes easy to enhance customer shopping experience more so when it comes to B2B kind of business

What is your favorite aspect of this product?

First, customizing Pepperi B2B eCommerce is easy Secondly, it better shopping experience

What do you dislike most about this product?

Not ideal for B2C kind of shopping

What recommendations would you give to someone considering this product?

I recommend Pepperi B2B eCommerce as it works and is the best I have used

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Fabiana M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

B2B commerce for your business

Likeliness to Recommend

9 /10

What differentiates Pepperi B2B eCommerce from other similar products?

Pepperi represents a comprehensive and centralized solution for those companies that have the need to sell their items through a B2B platform, maintaining the security of users and helping to constantly promote the sales of products, all managed from the mobile or pc. The omnichannel sales system allows us to make offers based on our stocks and products, and taking into account the needs of customers.

What is your favorite aspect of this product?

Pepperi is a very configurable tool that allows us to adapt it with other integrations keeping our operations centralized and in one place, which makes it more comfortable and productive at all times. Updates to our products and services are very easy to do, just a few clicks and we will make the change we need in that part of our item. For customers it is very easy to place orders and keep track of them through this way.

What do you dislike most about this product?

The sales graphs per item could be improved a bit more and provide more detailed information on what is happening with the sales. I find the iPad app very different to use from the web version which requires some time to adapt to. There are often performance problems when the product catalogs are very large, causing further segmentation of products and classifying them in other ways.

What recommendations would you give to someone considering this product?

Pepperi is an interesting option to start in the world of omnichannel sales through this B2B platform, the customization options are quite interesting, the reports can be improved and the costs are healthy as far as it goes, aimed at small businesses that need to boost their sales in the electronic market which is quite important in this technological age, easy to use and very intuitive.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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