Pepperi B2B eCommerce Logo
Pepperi B2B eCommerce Logo
Pepperi

Pepperi B2B eCommerce

Composite Score
7.6 /10
CX Score
7.9 /10
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Category
Pepperi B2B eCommerce
7.6 /10

What is Pepperi B2B eCommerce?

Pepperi is used by leading brands and wholesale distributors to connect all B2B customer touch points, to deliver a seamless purchasing experience. We empower our customers to sell bigger, smarter and faster, by integrating B2B eCommerce, sales force automation (field sales reps), retail execution, and DSD/route-accounting on a single, highly flexible platform, that runs natively on all mobile devices.

Company Details

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Awards & Recognition

Pepperi B2B eCommerce won the following awards in the B2B eCommerce category

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Pepperi B2B eCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Pepperi B2B eCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

100 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pepperi B2B eCommerce?

3% Negative
6% Neutral
91% Positive

Pros

  • Efficient Service
  • Client Friendly Policies
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 80

Integrated Search

83

Payment Processing

82

Multi-Storefront

81

Content Localization

81

ERP Integration

81

Content Management

81

Order Management

80

Catalog Management

79

Shopping Cart Management

77

Reporting and Analytics

75

Multi-Language Support

75

Vendor Capability Ratings

Average 80

Ease of IT Administration

84

Business Value Created

84

Breadth of Features

83

Ease of Data Integration

82

Product Strategy and Rate of Improvement

82

Usability and Intuitiveness

79

Availability and Quality of Training

79

Ease of Implementation

78

Ease of Customization

77

Quality of Features

75

Vendor Support

74

Pepperi B2B eCommerce Reviews

Lauren A.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

"Great Solution!"

Likeliness to Recommend

10 /10

What differentiates Pepperi B2B eCommerce from other similar products?

Ease of implementation, integration and its take few minutes to add new user in order to start working.

What is your favorite aspect of this product?

It works really well, low maintenance and has a high uptime.

What do you dislike most about this product?

So far I have not met any downsides.

What recommendations would you give to someone considering this product?

Pepperi is an amazing solution and every B2B business in world should have this solution.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Andy H.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Tailored Digital Catalogs for Success

Likeliness to Recommend

9 /10

What differentiates Pepperi B2B eCommerce from other similar products?

Pepperi's ability to create highly customized digital catalogs that are tailored to the unique needs and preferences of each customer is what sets it apart from the competition. This level of personalization ensures that customers receive relevant solutions, streamlining the buying process and fostering stronger relationships.

What is your favorite aspect of this product?

The platform makes it easy for companies to create visually appealing and informative catalogs with its intuitive interface and easy-to-use catalog management tools. Real-time updates ensure that customers always have access to the latest product information and pricing, fostering transparency and trust. Pepperi impresses me with its seamless integration with existing ERP and CRM systems. This integration allows businesses to leverage their existing data and workflows, minimizing disruptions and maximizing efficiency.

What do you dislike most about this product?

However, the mobile app experience could be further optimized to cater to the growing demand for on-the-go access to digital catalogs and ordering capabilities.

What recommendations would you give to someone considering this product?

Their B2B eCommerce platform is helping companies improve their customer experience and optimize their sales process. The platform's ability to create tailored digital catalogs, coupled with its seamless integration capabilities, makes it an invaluable asset for organizations striving to stay ahead in the digital age.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Agus T.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Strategic Integration for Business Growth

Likeliness to Recommend

9 /10

What differentiates Pepperi B2B eCommerce from other similar products?

Pepperi's unified approach, with tight integration of ecommerce, sales, and marketing platforms, empowers transparent oversight of sensitive customer transactions and interactions. Comprehensive security measures safeguard this rich data at every touchpoint. In addition, synchronizing inventory and order updates automates compliance with privacy policies.

What is your favorite aspect of this product?

I am particularly impressed with Pepperi's built-in privacy by design philosophy. The development process proactively addresses privacy and security concerns, rather than treating them as an afterthought. This approach prioritizes customer trust and future-proofing operations.

What do you dislike most about this product?

Third-party integrations extend capabilities. However, the inability to fully customize authentication may limit its suitability for specialized use cases. However, robust protocols and the flexibility to segment access mitigate this limitation, which only affects a few deployment models.

What recommendations would you give to someone considering this product?

Its integrated solutions and data protection-centric values provide the ideal foundation for a secure architecture strategy aimed at sustainable growth through digital transformation. Its encryption, combined with stringent access controls, empowers safe transactions while unlocking rich customer insights. Therefore, I recommend Pepperi for securely advancing business objectives.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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