What is Pega Platform?
A recognized leader in artificial intelligence, digital process automation, and customer engagement, Pega powers enterprise digital transformation with a unified, no-code platform. Trusted by global companies for rapid and scalable enterprise-wide, transformational deployments.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
99 Plan to Renew
1
Since last award
78 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pega Platform?
Pros
- Security Protects
- Enables Productivity
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Code-Free Programming
Central Deployment
Action Logging
Real-Time Debugging
Role-Based Access
Sentiment Analysis
Performance Monitoring
Exception Handling
User Libraries
Automation Apps
Optical Character Recognition
Vendor Capability Ratings
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Ease of IT Administration
Business Value Created
Ease of Implementation
Vendor Support
Breadth of Features
Availability and Quality of Training
Pega Platform Reviews
Srinija K.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2023
great product
Likeliness to Recommend
What differentiates Pega Platform from other similar products?
it provides great service and interaction
What is your favorite aspect of this product?
its ease of access with other feilds like RPA BPM in one product
What do you dislike most about this product?
can help with more learning courses
What recommendations would you give to someone considering this product?
will say to take up and compare it with other top product and then take the decision as per the business requirements
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Respectful
Please tell us why you think this review should be flagged.
Alexendra W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
A widely used application for app development
Likeliness to Recommend
What differentiates Pega Platform from other similar products?
UI development is extremely simple in this platform compared to others. We can easily produce skins and might assign different skins for a similar widget in numerous breakpoints. Creating a design as responsive is very easy on this platform, even beginners can easily understand the idea and do things. Integrating the backend service with the front end is straightforward.
What is your favorite aspect of this product?
Is a simple tool for developing for mobile, and has great capabilities and low code development. The program is sensible additional capabilities with Apis Integration Cross-platform capability. Its offline support, enterprise app store, developer portal, and workflow orchestration are several of its strengths we leverage.
What do you dislike most about this product?
The support is a little poor The documentation is poor normally the technical data is poor.
What recommendations would you give to someone considering this product?
Drag and drop feature is one of the time-consuming features. We will simply integrate and access the backend services. Creating a responsive style is easy. A good tool to make once and deploy anyplace with real low-code capabilities. The IDE visualizer comes with a good array of pre-built widgets that may be simply used to reduce development significantly. The material is strong to integrate varied services with rich authentication methods.
Pros
- Helps Innovate
- Trustworthy
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
Jada S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2022
Easy-to-use business automation solution
Likeliness to Recommend
What differentiates Pega Platform from other similar products?
I appreciate the flexibility and ease we can create complex workflows without the need to write code at all. By doing this, I can automate a lot of processes and it is much simpler than writing code. By doing direct processing, I can increase customer satisfaction and decrease the amount of manual labor that is required. By removing manual labor.
What is your favorite aspect of this product?
1) I can save a lot of time as manual labor takes a long time to get a lot of work done 2) I can save a lot of money by not hiring as many people for this type of work 3) I can reduce the amount of stress my employees are going through as direct processing is much more efficient and can do the tasks automatically.
What do you dislike most about this product?
When you're looking for an enterprise-level automation product, you need to make sure you choose one that will be able to take care of your business for a long time. If you're facing issues running this product, the support from the company will be slow due to the fact that it's a much bigger company with many backlogs. One thing I don't like is that this product is very expensive, even with the licensed version. This is why small companies don't try this product because it is much more expensive.
What recommendations would you give to someone considering this product?
We kept things organized with this all-in-one tool. This software helped us automate our workflows for years. By automating countless processes, we have freed up so much time for our to do more important tasks. It's completely free to get started with our own, personal automation tool. Automation is vital to increasing productivity, allowing more time for important tasks, and improving the user experience. With this tool, we can keep track of customer service tasks, communication, and an endless amount of other things that would otherwise be a difficult and time-consuming process.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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