Pegasystems Inc.

Pega Platform

Composite Score

7.8 /10

CX Score

8.4 /10

7 Reviews Write a Review

Claim Software

What is Pega Platform?

A recognized leader in artificial intelligence, digital process automation, and customer engagement, Pega powers enterprise digital transformation with a unified, no-code platform. Trusted by global companies for rapid and scalable enterprise-wide, transformational deployments.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Pega Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

100

Product Experience

100

Negotiation and Contract

Conflict Resolution

100

Strategy & Innovation

100

Service Experience

undefined

{y}

{name}

Emotional Footprint Overview

Product Experience:: 100%
Negotiation and Contract:: 100%
Conflict Resolution:: 97%
Strategy & Innovation:: 100%
Service Experience:: 100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pega Platform?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 83

Application Security

Backend Coding and Scripting

Templates

Role-Based Access Management

Automated Delivery Pipeline

End to End Lifecycle Management

Collaboration

Cloud Deployment

Data and Entity Mapping

Import and Export Capabilities

Exception and Error Handling

Vendor Capability Ratings

Average 79

Product Strategy and Rate of Improvement

100

Breadth of Features

Business Value Created

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Also Featured in...

Robotic Process Automation - Enterprise

Score 8.0

View Pega Platform in this category (opens in a new tab)

Pega Platform Reviews

Prem s.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2023

High Capabilities platform to build applications

Likeliness to Recommend

10 /10

What differentiates Pega Platform from other similar products?

It is a low code platform where the attributes comes with backend code which helps to create applications faster

What is your favorite aspect of this product?

one of my favorite aspect of Pega platform is it provides flows and processes which helps to know about flow of the application use case.

What do you dislike most about this product?

It doesn't provide proper resources to learn and to know briefly about the rules or functions inside the Pega

What recommendations would you give to someone considering this product?

This platform helps to create applications faster and smoother as it contains all the environments in one stage Pega platform. It collaboration's with bussiness makes instinct position for Pega platform

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Velamala v.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2023

Best Low Code Platform

Likeliness to Recommend

10 /10

What differentiates Pega Platform from other similar products?

It Consists OOTB Templates which are defined by pega where we can reuse those templates and built applications faster and smoother.

What is your favorite aspect of this product?

It provides different privileges for different users such as admin has his own access, privileges .

What do you dislike most about this product?

We can't customize more the customization part of UI is limited in pega.

What recommendations would you give to someone considering this product?

This is the great platform for who choosing to built applications faster where pega doesn't compromises on quality and speed of development.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rajesh N.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2023

Efficient platform to develop applications faster

Likeliness to Recommend

10 /10

What differentiates Pega Platform from other similar products?

It provides a wide number of templates , elements as drag and drop options which makes to build applications faster than other platforms

What is your favorite aspect of this product?

The pega Platform's strong and adaptable low code development environment is my favorite feature. Efficient customization and adaptability are made possible by the ability to quickly design and implement applications with little to no coding.

What do you dislike most about this product?

The learning path associated with pega Platform's wide range of features is one of its disadvantages. For users who are not familiar with low code development might feel difficult.

What recommendations would you give to someone considering this product?

This is the fantastic platform for people who needs development faster as it comes with many features like devlopment, deployment,testing etcc..., in one platform.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Respectful

Pega Platform

What is Pega Platform?

Company Details

Need Assistance?

Pega Platform Ratings

95 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Pega Platform?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Application Security Capability to build and enforce security mechanisms to ensure application confidentiality, privacy, integrity and availability.

Backend Coding and Scripting The ability to write, modify and configure the source code or scripts of the application.

Templates Pre-built and customizable templates for building applications. Includes sample UI templates and designs compliant with industry and regulatory standards.

Role-Based Access Management Ability to assign permissions around system and data access, platform configurations, and application releases based on defined user roles.

Automated Delivery Pipeline Applications are automatically built, tested and deployed according to the UI and workflow designs, parameters and constraints defined in the designer.

End to End Lifecycle Management Solution provides workflows, versioning, recovery and rollback and other tooling and capabilities for managing the entire software lifecycle.

Collaboration View all previous activities including any recent edits and user access.

Cloud Deployment Solution offers the capability to deploy applications in the platform to the cloud.

Data and Entity Mapping Ability to break down an application by form and entities, and see how their relationships will affect one another when specific actions are executed.

Import and Export Capabilities Import and convert legacy or applications built using other development tools into the tool and export development artifacts to other tools and archives.

Exception and Error Handling Automated process of responding to unwanted or unexpected events when the application runs.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Robotic Process Automation - Enterprise

Pega Platform Reviews

Prem s.

High Capabilities platform to build applications

Likeliness to Recommend

Pros

Velamala v.

Best Low Code Platform

Likeliness to Recommend

Pros

Rajesh N.

Efficient platform to develop applications faster

Likeliness to Recommend

Pros

Feature Ratings

Application Security

Backend Coding and Scripting

Templates

Role-Based Access Management

Automated Delivery Pipeline

End to End Lifecycle Management

Collaboration

Cloud Deployment

Data and Entity Mapping

Import and Export Capabilities

Exception and Error Handling

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Ease of Customization