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Paymo Logo
Paymo

Paymo

Composite Score
7.7 /10
CX Score
8.0 /10
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Category
Paymo
7.7 /10

What is Paymo?

Full-featured online work management software: Time Tracking, Resource Planning, Gantt Charts, Reports, Kanban boards, Invoices, and Expenses.

Company Details

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Awards & Recognition

Paymo won the following awards in the Project Management - Midmarket category

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Paymo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paymo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paymo?

0% Negative
15% Neutral
85% Positive

Pros

  • Enables Productivity
  • Fair
  • Performance Enhancing
  • Caring

Feature Ratings

Average 86

Collaboration

89

Time & Expense Tracking

88

Planning and Scheduling

87

Reporting

84

Hierarchical Task Management

81

Vendor Capability Ratings

Average 78

Usability and Intuitiveness

81

Business Value Created

81

Quality of Features

81

Ease of Implementation

79

Ease of IT Administration

79

Ease of Data Integration

78

Breadth of Features

77

Product Strategy and Rate of Improvement

77

Vendor Support

73

Availability and Quality of Training

72

Ease of Customization

69

Paymo Reviews

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2022

Great product, told colleagues about it

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Lisa C.

  • Role: Consultant
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Perfect if you have multiple clients

Likeliness to Recommend

10 /10

What differentiates Paymo from other similar products?

I am a designer, teacher and author. I am a sole trader with around 50 different clients. Paymo lets me assign different pay rates for each client if I need to and I can drill down and assign different hourly or job rates within each project. This means I can charge my clients fairly for the time I spend working for them. If anything it is more complicated than I need. I don't use the planning aspect purely because I don't work like that. I mostly use the time tracker and the ability to generate a live report that the client can see helps me be transparent in what I do for a living.

What is your favorite aspect of this product?

Invoicing is easy now. and I'm not losing money like I used to by not marking down every minute spent working.

What do you dislike most about this product?

It is a bit too complicated for me. I don't really need tasks within tasks.

What recommendations would you give to someone considering this product?

If you have more than a handful of clients and if you have different pay rates for the work you do, Paymo will save you both money and time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Daniel P.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

For every project, a single application: Paymo

Likeliness to Recommend

7 /10

What differentiates Paymo from other similar products?

It has the facility to comfortably create tasks and assign them in the project; With its good interface we can see the entire CANBAN with great organization. It stands out because as the project progresses, we can add stakeholders, including the client himself without being part of the team; They facilitate team communication and task assignment.

What is your favorite aspect of this product?

More and more, they are adding more features and that makes it more intuitive and complete. I've been watching it on mobile for a while but they have optimized this view more, it's great! It's good to be with Payme, I hope it continues to keep its implementation cost low.

What do you dislike most about this product?

Normally I don't like to talk about negative characteristics, because if a product is in production it is because it has passed through the corresponding filters. However, if I have to say something about Paymo, it is that they should improve the module to invoice the project. Because it's confusing and basic. Also at the level of reports and statistical graphs it is very poor, today the data and information on use is very important for business decisions.

What recommendations would you give to someone considering this product?

I recommend him to anyone who wants to work on software projects, digital marketing, even photography. fantastic! But keep in mind that its use must be continuous for them to discover the magic.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Caring
  • Respectful

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