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Paymo Logo
Paymo

Paymo

Composite Score
7.7 /10
CX Score
8.0 /10
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Category
Paymo
7.7 /10

What is Paymo?

Full-featured online work management software: Time Tracking, Resource Planning, Gantt Charts, Reports, Kanban boards, Invoices, and Expenses.

Company Details

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Awards & Recognition

Paymo won the following awards in the Project Management - Midmarket category

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Paymo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paymo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paymo?

0% Negative
15% Neutral
85% Positive

Pros

  • Enables Productivity
  • Fair
  • Performance Enhancing
  • Caring

Feature Ratings

Average 86

Collaboration

89

Time & Expense Tracking

88

Planning and Scheduling

87

Reporting

84

Hierarchical Task Management

81

Vendor Capability Ratings

Average 78

Usability and Intuitiveness

81

Business Value Created

81

Quality of Features

81

Ease of Implementation

79

Ease of IT Administration

79

Ease of Data Integration

78

Breadth of Features

77

Product Strategy and Rate of Improvement

77

Vendor Support

73

Availability and Quality of Training

72

Ease of Customization

69

Paymo Reviews

Andres P.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Mar 2022

With Paymo it's easy to monitor project progress

Likeliness to Recommend

9 /10

What differentiates Paymo from other similar products?

This tool helps us enormously in the office with the organization of projects, we have an overview of all activities, which makes us move forward smoothly and quickly. I like that it is all in the same software and the Gantt chart view is perfect for orientation.

What is your favorite aspect of this product?

Not only has the tracking and completion of tasks for projects, but also has financial and accounting functions, to keep all the project billing in the same software. A fairly easy to use tool despite the many functions and tools it has.

What do you dislike most about this product?

It can become a bit slow software when you are uploading a lot of information at once. Also its mobile version lacks many of the important functions that its web version has, which limits its use when I am out of the office and I need to post the progress of the activities that I am executing.

What recommendations would you give to someone considering this product?

I recommend this software without hesitation, because I feel it is very complete in all the processes of the project and it is the most comfortable way to have from invoicing to the completion of the activities in a single program. We all found it very easy to use and not complicated at all.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Efficient Service

tolis p.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2022

Reliable, fast, friendly support

Likeliness to Recommend

9 /10

What differentiates Paymo from other similar products?

I found no deal breakers on Paymo, it had everything i wanted and at a reasonable price. Very good support and often updates

What is your favorite aspect of this product?

Client integration, billing, project management, time tracking

What do you dislike most about this product?

nothing comes to mind

What recommendations would you give to someone considering this product?

Give it a try with a free licence and you will see how good it is

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hernán S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Great set of features at a steep price

Likeliness to Recommend

7 /10

What differentiates Paymo from other similar products?

Very, VERY easy to use for user on all skill levels

What is your favorite aspect of this product?

Time tracking and invoicing were a joy to use

What do you dislike most about this product?

Price is too high for small businesses

What recommendations would you give to someone considering this product?

Paymo is a great solution for all things management but it comes with a high price tag for small businesses.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Cons

  • Leverages Incumbent Status

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