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Paymo Logo
Paymo

Paymo

Composite Score
7.7 /10
CX Score
7.9 /10
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In Partnership With SelectHub

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Category
Paymo
7.7 /10

What is Paymo?

Full-featured online work management software: Time Tracking, Resource Planning, Gantt Charts, Reports, Kanban boards, Invoices, and Expenses.

Company Details

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Awards & Recognition

Paymo won the following awards in the Project Management - Midmarket category

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Paymo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paymo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paymo?

0% Negative
20% Neutral
80% Positive

Pros

  • Enables Productivity
  • Fair
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 86

Collaboration

89

Time & Expense Tracking

89

Planning and Scheduling

86

Reporting

85

Hierarchical Task Management

81

Vendor Capability Ratings

Average 78

Business Value Created

82

Usability and Intuitiveness

81

Quality of Features

80

Ease of Implementation

79

Ease of IT Administration

79

Ease of Data Integration

78

Breadth of Features

77

Product Strategy and Rate of Improvement

77

Vendor Support

75

Availability and Quality of Training

72

Ease of Customization

69

Paymo Reviews

Amar k.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Good Project Management Tool

Likeliness to Recommend

7 /10

What differentiates Paymo from other similar products?

Paymo is the project and time management tools, and the most likeable feature is Time sheet management and Invoice management. these 2 feature makes paymo differ from others.

What is your favorite aspect of this product?

Paymo has number feature which i like most. - Paymo has Time Tracking and Invoicing feature(Which helps to manage project task time and invoice for client) - Invoice management(In this we can share the invoice with client directly and client can pay from invoice. and invoice has in multi language, we can use in which language we are comfortable) - Time Tracking can be done in two ways. either manual (Means we can put efforts post completion of task ) or Automation (We can start timer on starting the task, so time will auto calculate when task end). - Task Management is the best (We can create, manage and assign task to respective person)

What do you dislike most about this product?

I will not say any dislike , I will say this as improvement. - if user is ideal then we can not detect ideal time.

What recommendations would you give to someone considering this product?

Paymo is doing great job and its an good project and time manage tool. for recommendation i will say only one which i mention in dislike section that is ideal time should be track or detected.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2022

Great product, told colleagues about it

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Lisa C.

  • Role: Consultant
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Perfect if you have multiple clients

Likeliness to Recommend

10 /10

What differentiates Paymo from other similar products?

I am a designer, teacher and author. I am a sole trader with around 50 different clients. Paymo lets me assign different pay rates for each client if I need to and I can drill down and assign different hourly or job rates within each project. This means I can charge my clients fairly for the time I spend working for them. If anything it is more complicated than I need. I don't use the planning aspect purely because I don't work like that. I mostly use the time tracker and the ability to generate a live report that the client can see helps me be transparent in what I do for a living.

What is your favorite aspect of this product?

Invoicing is easy now. and I'm not losing money like I used to by not marking down every minute spent working.

What do you dislike most about this product?

It is a bit too complicated for me. I don't really need tasks within tasks.

What recommendations would you give to someone considering this product?

If you have more than a handful of clients and if you have different pay rates for the work you do, Paymo will save you both money and time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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