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Paymo Logo
Paymo

Paymo

Composite Score
7.7 /10
CX Score
7.9 /10
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Category
Paymo
7.7 /10

What is Paymo?

Full-featured online work management software: Time Tracking, Resource Planning, Gantt Charts, Reports, Kanban boards, Invoices, and Expenses.

Company Details

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Awards & Recognition

Paymo won the following awards in the Project Management - Midmarket category

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Paymo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paymo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paymo?

0% Negative
20% Neutral
80% Positive

Pros

  • Enables Productivity
  • Fair
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 86

Collaboration

89

Time & Expense Tracking

89

Planning and Scheduling

86

Reporting

85

Hierarchical Task Management

81

Vendor Capability Ratings

Average 78

Business Value Created

82

Usability and Intuitiveness

81

Quality of Features

80

Ease of Implementation

79

Ease of IT Administration

79

Ease of Data Integration

78

Breadth of Features

77

Product Strategy and Rate of Improvement

77

Vendor Support

75

Availability and Quality of Training

72

Ease of Customization

69

Paymo Reviews

Anas A.

  • Role: Operations
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

To allow staff plan and track schedules

Likeliness to Recommend

9 /10

What differentiates Paymo from other similar products?

Ideal for assisting the business team in problem solving and developing strategies for planning and monitoring schedules. Paymo increases team interaction and coordination by providing ready-made templates that anyone can customize to their project's needs, allowing the team to track all project components and automate some of the workflow diagram quickly.

What is your favorite aspect of this product?

Paymo's capabilities for showing projects and tasks in a Kanban or Gantt chart have helped us better communicate and track projects. Paymo's push notification mechanism keeps me informed of task updates and upcoming tasks. The dashboards dedicated to monitoring our workloads and deadlines have been useful in guaranteeing quality and timely delivery. I really enjoy how it functions as a cloud database with all the updates and records collected by all team members during program enemies and follow-up. Paymo also allows us to retrieve files and attachments in the order of occurrences, saving us time and effort.

What do you dislike most about this product?

Paymo is easy to use for all levels and does not require much training to fully utilize all of its features. And the notification system is efficient and accurate. But I have notes on the mobile app, which I think should match the web platform.

What recommendations would you give to someone considering this product?

Paymo's pre-made templates and ease of use helped us schedule and track project activity. I appreciate the idea of personalizing the panels and reports for each project. I appreciate how Paymo encourages creativity and makes kids think about solutions to challenges. Paymo allows team members to connect with schedules, amend tasks, and write notes on time, preventing delays in project completion.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mamon a.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Establishing a collaborative PM Style

Likeliness to Recommend

8 /10

What differentiates Paymo from other similar products?

Paymo makes your access to the project schedule very easy, as it works efficiently to assist the team in the preparation, planning and follow-up stages of all activities, using an innovative collaborative method.

What is your favorite aspect of this product?

I liked Paymo's ease of use, where you find everything in front of you easily, and you can easily know the work schedule and also the activities that have been allocated to you to follow through the notifications sent by the rest of the members to you. I love how attachments are included to our updates, and they are all stored in the cloud, which you can easily access. Paymo has given me a sense of comfort, as it enables me to gather ideas directly from colleagues and put them together so that I can make the right plan, and the reports Which we can get with Paymo, saves us a lot of procedures as well as time.

What do you dislike most about this product?

There are not many undesirable things, everything simply depends on the work team, where if everyone provides their input in a timely manner, you will find everything under control, but if they fail to perform their tasks as required, you will find a large gap with updates that is difficult to close.

What recommendations would you give to someone considering this product?

I recommend it, as Paymo establishes a collaborative project management style, by creating continuous interaction and communication between team members, leading to the success of the work plan and achieving goals.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Tessa K.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

An essential tool in my business

Likeliness to Recommend

10 /10

What differentiates Paymo from other similar products?

The product is streamlined and easy to use. It has all the features I need for my business and has become an essential part of my day today work. They also have a fantastic customer service department who always respond promptly and remedy any technical issues quickly.

What is your favorite aspect of this product?

I love that it is so simple to use. The initial learning curve with similar products was very steep and I often gave up because they felt cluttered and complicated. Paymo made it easy and I had it up and running in no time. It is very organised with handy organisational tools and customisable to accommodate different clients with different currencies and fee rates. I also love that I can see all the paid and unpaid amounts at a glance, which helps me keep track of my earnings. I can also easily add my hourly expenses to invoices at the click of a button and the built-in timer is perfect for keeping on top of my timesheets.

What do you dislike most about this product?

There is nothing I particularly dislike. International banking integration would be a nice addition.

What recommendations would you give to someone considering this product?

If you are a "solopreneur" like me, Paymo is just perfect for all our needs and is significantly less bloated than other productivity and project management tools. Just try it. You'll be hooked just like I was!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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