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Paymo Logo
Paymo

Paymo

Composite Score
8.2 /10
CX Score
8.4 /10
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Category
Paymo
8.2 /10

What is Paymo?

Full-featured online work management software: Time Tracking, Resource Planning, Gantt Charts, Reports, Kanban boards, Invoices, and Expenses.

Company Details

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Awards & Recognition

Paymo won the following awards in the Project Management - Midmarket category

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Paymo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paymo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
92%
Conflict Resolution:
96%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paymo?

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0% Negative
14% Neutral
86% Positive

Pros

  • Enables Productivity
  • Fair
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 86

Collaboration

91

Time & Expense Tracking

88

Planning and Scheduling

86

Reporting

85

Hierarchical Task Management

83

Vendor Capability Ratings

Average 80

Business Value Created

85

Ease of IT Administration

83

Usability and Intuitiveness

83

Quality of Features

81

Product Strategy and Rate of Improvement

81

Ease of Implementation

80

Breadth of Features

79

Ease of Data Integration

79

Availability and Quality of Training

78

Vendor Support

77

Ease of Customization

72

Paymo Reviews

Shams A.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Paymo is a streamlined project management tool.

Likeliness to Recommend

10 /10

What differentiates Paymo from other similar products?

The differentiator about Paymo is the set of features that I could integrate project management, team collaboration, and invoicing all into one platform.

What is your favorite aspect of this product?

Paymo excels in time tracking and invoicing on its platform which is my favorite aspect.

What do you dislike most about this product?

it's pricier than asana for project management tool, and for invoicing and time management it's a no brainer deal.

What recommendations would you give to someone considering this product?

I'll suggest them to go ahead with this as Paymo offers wide range of features available on its platform.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Saves Time

Carlos T.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Easy to use

Likeliness to Recommend

10 /10

What differentiates Paymo from other similar products?

Paymo is flexible accommodates all business from freelances to enterprises.

What is your favorite aspect of this product?

Paymo is a great time tracking tool with solid features for budget planning invoicing among other benefits.

What do you dislike most about this product?

Paymo have admirable features therefore nothing to dislike about it.

What recommendations would you give to someone considering this product?

I would recommend business people to consider Paymo as great soft ware to make work easy.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Allie I.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Eliminates the complexity of follow-up

Likeliness to Recommend

10 /10

What differentiates Paymo from other similar products?

Paymo made it simple to create task groups, linking each task to its associated resources and clients directly. It makes communication with clients or colleagues direct, which improved adherence to closing dates.

What is your favorite aspect of this product?

I loved Paymo's ease of customization for any project, allowing us to organize and update tasks easily. Paymo's strength is its ability to efficiently link everything related to any task from reports, invoices, and emails, which facilitates access and speeds up the completion of the required and follow-up successfully. I loved the dashboards, easy to customize and easy to link to any data source we need to display.

What do you dislike most about this product?

Paymo's simple design achieves a non-confusing division of the workspace, making it easy to complete tasks as required.

What recommendations would you give to someone considering this product?

Paymo enabled us to manage updates efficiently, maintain continuous coordination and accurate follow-up.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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