Paymo Logo
Paymo Logo
Paymo

Paymo

Composite Score
7.7 /10
CX Score
8.1 /10
Paymo
7.7 /10

What is Paymo?

Full-featured online work management software: Time Tracking, Resource Planning, Gantt Charts, Reports, Kanban boards, Invoices, and Expenses.

Company Details


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Paymo Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
100%
Conflict Resolution:
100%
Strategy & Innovation:
100%
Service Experience:
98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paymo?

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0% Negative
8% Neutral
92% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 90

Drag and Drop Prioritization

100

Dependencies

95

Task Status

93

Add Notes

92

Shared Task List

92

Calendar View

90

Notifications

90

Add Attachments

90

Task Categorization

90

List Tasks

90

Task Reporting

90

Vendor Capability Ratings

Average 83

Usability and Intuitiveness

88

Quality of Features

88

Ease of Data Integration

88

Product Strategy and Rate of Improvement

84

Breadth of Features

82

Ease of Implementation

81

Business Value Created

81

Vendor Support

80

Ease of Customization

80

Availability and Quality of Training

78

Ease of IT Administration

77

Paymo Reviews

Lacey P.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Great time tracking/invoicing app for freelancers

Likeliness to Recommend

8 /10

What differentiates Paymo from other similar products?

I like the hour tracker because it allows you to "draw" your time on the timesheet rather than writing specific start and stop times. It's nice to have a timer option and a bulk time add option. Invoicing works pretty well once you get the hang of it, and it connects with QBO for accounting.

What is your favorite aspect of this product?

The hour tracker timesheet that ties directly with invoicing -- I don't have to count hours.

What do you dislike most about this product?

There's no way to see payments all in one place, and there's no good way to handle retainer invoices.

What recommendations would you give to someone considering this product?

I recommend playing with it before deciding -- enter hours on the timesheet, create projects and task lists, create invoices, see your options for sending invoices, check out the dashboard, try a bunch of different reports. It's robust, but it might not have the right mix of features for you.

Pros

  • Caring
  • Respectful
  • Reliable
  • Performance Enhancing
  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2022

Great product, told colleagues about it

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Obada A.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Interactive solution for project management succes

Likeliness to Recommend

9 /10

What differentiates Paymo from other similar products?

Paymo has helped me focus on fieldwork and assure the best implementation of the work plan. The strategy given by Paymo resulted in realistic programs that are executable and meet the required goals. Paymo and the team helped me achieve the greatest project follow-up by simplifying the work schedules and ensuring that everyone communicated with them and wrote the necessary comments on time.

What is your favorite aspect of this product?

Paymo provides innovative project management solutions. In addition, Paymo allows users to work on multiple activities at once, increasing productivity while reducing time and effort. It will help them construct a work program, plan all tasks, and present them in an orderly manner using the Gaunt chart, as well as make quotations and invoices, which will help them follow up their projects appropriately at all stages. Employers can customize Paymo to meet their specific needs by using pre-made templates. We can refer to the project database created by the work team's attachments for each assignment.

What do you dislike most about this product?

I have not encountered any technical problems during use. The Paymo is flexible enough to help us achieve what we need. The breadth of what the system can do. It has a huge capacity, is very easy to use and is well presented. In addition to the frequent updates and releases made which often solve many of our problems and address our wish lists.

What recommendations would you give to someone considering this product?

In my opinion, one of the most significant factors in a project's success is its ability to effectively arrange activities and documentation while also maintaining order. Using Paymo, firms can create realistic executable programs since everyone's involvement in building the work program makes everything more clear to everyone, reducing the likelihood of costly mistakes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing