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Paymo Logo
Paymo

Paymo

Composite Score
8.2 /10
CX Score
8.5 /10
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In Partnership With SelectHub

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Category
Paymo
8.2 /10

What is Paymo?

Full-featured online work management software: Time Tracking, Resource Planning, Gantt Charts, Reports, Kanban boards, Invoices, and Expenses.

Company Details

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Awards & Recognition

Paymo won the following awards in the Project Management - Midmarket category

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Paymo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paymo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

3
Since last award

98 Plan to Renew

2
Since last award

88 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paymo?

0% Negative
16% Neutral
84% Positive

Pros

  • Enables Productivity
  • Fair
  • Performance Enhancing
  • Caring

Feature Ratings

Average 88

Collaboration

91

Time & Expense Tracking

90

Planning and Scheduling

88

Reporting

86

Hierarchical Task Management

84

Vendor Capability Ratings

Average 81

Business Value Created

85

Quality of Features

83

Ease of Data Integration

83

Ease of IT Administration

82

Usability and Intuitiveness

82

Breadth of Features

81

Ease of Implementation

81

Product Strategy and Rate of Improvement

80

Vendor Support

79

Availability and Quality of Training

78

Ease of Customization

73

Paymo Reviews

Shir H.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

The perfect tool to raise the level of tracking

Likeliness to Recommend

10 /10

What differentiates Paymo from other similar products?

Paymo is very organized for tracking tasks and detecting errors through coordination between the team. Unlimited customization ensures that all administrative and financial requirements are completed continuously from one place.

What is your favorite aspect of this product?

I loved the clear vision I get from Paymo daily, and how it maintains team harmony without the help of any additional applications. The best thing is that Paymo integrates completely with email and makes communicating with customers smooth, and I loved how easy it is to export and import financial data or invoices from the accounting department, which enhances documentation with transparency.

What do you dislike most about this product?

It's not a flaw, but an advantage. Adapting to Paymo and proper customization may take time at first, but in the end, it ensures that everyone works at their maximum efficiency and in a way that is consistent with the workflow of the team.

What recommendations would you give to someone considering this product?

Paymo's flexibility and accuracy in managing tracking for all operations has improved our performance and customer satisfaction.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Allie I.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Eliminates the complexity of follow-up

Likeliness to Recommend

10 /10

What differentiates Paymo from other similar products?

Paymo made it simple to create task groups, linking each task to its associated resources and clients directly. It makes communication with clients or colleagues direct, which improved adherence to closing dates.

What is your favorite aspect of this product?

I loved Paymo's ease of customization for any project, allowing us to organize and update tasks easily. Paymo's strength is its ability to efficiently link everything related to any task from reports, invoices, and emails, which facilitates access and speeds up the completion of the required and follow-up successfully. I loved the dashboards, easy to customize and easy to link to any data source we need to display.

What do you dislike most about this product?

Paymo's simple design achieves a non-confusing division of the workspace, making it easy to complete tasks as required.

What recommendations would you give to someone considering this product?

Paymo enabled us to manage updates efficiently, maintain continuous coordination and accurate follow-up.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gili B.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Actual tracking of invoices and tasks

Likeliness to Recommend

10 /10

What differentiates Paymo from other similar products?

Paymo is very flexible for better tracking, billing and continuous communication, enhancing the continuity of collaboration and integrating many functions intelligently.

What is your favorite aspect of this product?

I like what Paymo achieves in terms of continuous updating of all current tasks, to organize workflow and follow-up. I liked the ease of preparing invoices and integrating their updates with email, as well as helping to document them directly in customer files. Paymo scheduling is excellent and enables us to ensure that closing dates are not delayed.

What do you dislike most about this product?

The negatives are always ineffective, and only occur when there is a misunderstanding of Paymo features. Customizing tables, dashboards and forms is very easy.

What recommendations would you give to someone considering this product?

Paymo simplifies administrative and financial tasks and ensures a unified workflow for the entire team.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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