
In Partnership With SelectHub

What is PandaDoc CPQ?
PandaDoc’s CPQ software makes your quoting process smarter and more convenient for your sales reps and your customers. PandaDoc’s CPQ software allows sales reps to automatically pull together services and products from their CRM which ensures more accurate data, reduces errors, and allows reps to spend more time closing deals.
Company Details
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In Partnership With SelectHub
PandaDoc CPQ Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on PandaDoc CPQ.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
1
Since last award
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 100%
- Negotiation and Contract:
- 97%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 98%
- Service Experience:
- 100%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love PandaDoc CPQ?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Reporting and Analytics
Renewal Management
Product and Service Configuration
Workflow & Approvals
Application Integration
Quote Development and Administration
Visual Configuration
Multi Currency
Rules Engine
Catalog Management
Discounting Management
Vendor Capability Ratings
Ease of Implementation
Availability and Quality of Training
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Customization
Vendor Support
Ease of IT Administration
PandaDoc CPQ Reviews
Chloe A.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Apr 2025
Seal the Deal: Our Workflow’s Secret Sales Sauce.
Likeliness to Recommend
What differentiates PandaDoc CPQ from other similar products?
There’s this sweet spot between proposal polish and speed—PandaDoc CPQ lives right in it. At first, I didn’t think a quote-generating tool would matter much to my SEO world, but once you work closely with your creative team and sales folks on proposal templates and campaign scopes, it becomes clear how critical it is. We’ve used it mostly for packaging SEO retainers, web audits, and creative bundles, and honestly, it’s streamlined the back-and-forth that used to eat up hours.
What is your favorite aspect of this product?
One part I geek out on more than I probably should: conditional content. If I select a specific service, it automatically pulls in the right section for deliverables and KPIs. No more sifting through 10 versions of the same doc. Also, being able to see when a client opens the doc and what they spend time reading is weirdly satisfying. It’s like heatmapping for contracts.
What do you dislike most about this product?
Now, I won’t lie—the template library could use some love in the design department. It’s functional, not flashy. We’ve had to bring our designers in to polish the layouts a bit to match our brand vibes.
What recommendations would you give to someone considering this product?
If your agency juggles strategy, creative, and sales handoffs, PandaDoc CPQ is worth working into your flow. It’s like having a proposal assistant that doesn’t sleep or skip the fine print. I’d absolutely recommend it to other teams looking to close deals faster without sacrificing clarity or consistency.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Brad T.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2024
Great tool for making and building sales proposals
Likeliness to Recommend
What differentiates PandaDoc CPQ from other similar products?
This tool makes it easy to develop and send professional quotes. With this technology, you can create long-lasting relationships with customers. Creating, editing and managing documents is very easy with PandaDoc.
What is your favorite aspect of this product?
One of the things I like the most is Making and creating sales proposals, monitoring interactions and closing deals on the fly has never been easier than with Pandadoc. The software integrates with numerous third-party programs, including SAP, Hubspot, and Salesforce, and offers a wide range of services.
What do you dislike most about this product?
Overbilling occurs, system failures and outages are common, and customer service takes at least three days to respond to your queries.
What recommendations would you give to someone considering this product?
With this application, making and sending personalized sales quotes is very easy. With this application you can sign documents, quotes and proposals digitally. With this tool you can increase your sales.
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Helps Innovate
Please tell us why you think this review should be flagged.

Alejandra B.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2022
Highly qualified contract and proposal management
Likeliness to Recommend
What differentiates PandaDoc CPQ from other similar products?
With PandaDoc we have a document automation application that allows us to send quotes, budgets, contracts, other documents and electronic signatures, Since we implemented PandaDoc in the company, we have sent proposals and contracts with greater ease and good results. It gave us better insight into customer behaviors, because we can see when they look at the contract, which pages they have spent more time on and how fast they view/sign it.
What is your favorite aspect of this product?
In its interface you have an excellent analytics of the process, its document histories and the reminder that it has as a function that are of great help to our record in conjunction with the templates and a complete control panel as well as eliminates user error when signing contracts.
What do you dislike most about this product?
Better integration with Outlook so we can see when in our sent folder have been sent documents (Not all users use Gmail.com accounts), it is not totally intuitive; I did a lot of training to many people in their use of the platform, requires an initial learning curve and a with customer service in conjunction with IT support.
What recommendations would you give to someone considering this product?
PandaDoc is suitable for a company that has a clear sense of its proposals, contracts and other materials that need to be finalized. One of its best features is the integrated electronic signatures that make it much easier for the client as well as the tracking of our contracts. They also speed up the process of creating so many proposals because then much of the document creation process can be automated.
Pros
- Helps Innovate
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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