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What is Outreach?
Outreach gives sales leaders a complete picture of the entire sales cycle so they can increase deal velocity, pipeline conversion, and rep productivity. At the same time, sellers have all of the capabilities and insights they need to build pipeline, run meetings, navigate buying committees, and manage deals to close.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Outreach?
Pros
- Respectful
- Helps Innovate
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Mail Campaign Management
Workflow Automation
E-Mail Integration
Call Management
Sales Analytics
CRM Integration
Omnichannel Campaign Management
Dialer Integration
Pipeline Management
Next-Best-Action Recommendations
Internal Sales Collaboration
Vendor Capability Ratings
Quality of Features
Business Value Created
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Vendor Support
Usability and Intuitiveness
Also Featured in...
Outreach Reviews
Micah P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2023
Save time find prospects! Act like 10 people!
Likeliness to Recommend
What differentiates Outreach from other similar products?
The back end support, integrations, and ability to track activity set Outreach above the rest. There are a lot of automation or "Sequencing" companies, but none better than outreach. From setting rules to creating quick responses, it is hands down the best.
What is your favorite aspect of this product?
Outreach everywhere as a plug in is phenomenal. I can be emailing, searching on LinkedIn or diving through new databases for prospects. If I have an email and phone number I can send quality touches to set meetings.
What do you dislike most about this product?
At times you can get backlogged with tasks. Normal when putting so many people through a new campaign.
What recommendations would you give to someone considering this product?
Get a data scrubbing tool, integrate with your email, listen to recorded calls, and track experiments. When you find something that is working dig in deep!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Mike Y.
- Role: Operations
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2023
Grat product but requires proper enablement
Likeliness to Recommend
What differentiates Outreach from other similar products?
Outreach is the industry leader which separates itself from others
What is your favorite aspect of this product?
The ability to get very customized
What do you dislike most about this product?
It can take a decent amount of hand-holding for reps to feel comfortable using it
What recommendations would you give to someone considering this product?
Make sure you have a proper enablement plan built out
Pros
- Respectful
- Continually Improving Product
- Enables Productivity
- Efficient Service
Cons
- Less Generous
- Under Delivered
Please tell us why you think this review should be flagged.
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David B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
Industry leader for a reason
Likeliness to Recommend
What differentiates Outreach from other similar products?
One of the first to market and continually are putting out new features that help front line sales reps do their jobs more effectively. Team is always responsive and easy to work with
What is your favorite aspect of this product?
Automation of daily workflows and ability to build in steps to further engage your prospects throughout the sales cycle
What do you dislike most about this product?
features can sometimes be hidden or buried based on the sheer amount of ways you can use the product but not specifically a negative ding on the team
What recommendations would you give to someone considering this product?
leverage the onboarding/training to make sure you're getting the most out of your investment and time
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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