Outreach Logo
Outreach Logo
Outreach Corporation

Outreach

Composite Score
8.6 /10
CX Score
8.5 /10
Category
Outreach
8.6 /10

What is Outreach?

Outreach gives sales leaders a complete picture of the entire sales cycle so they can increase deal velocity, pipeline conversion, and rep productivity. At the same time, sellers have all of the capabilities and insights they need to build pipeline, run meetings, navigate buying committees, and manage deals to close.

Company Details


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Awards & Recognition

Outreach won the following awards in the Sales Engagement Platforms category

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Outreach Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Outreach.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Outreach?

3% Negative
5% Neutral
92% Positive

Pros

  • Respectful
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 87

E-Mail Campaign Management

94

Workflow Automation

89

E-Mail Integration

88

Call Management

87

Sales Analytics

87

CRM Integration

87

Omnichannel Campaign Management

86

Dialer Integration

84

Pipeline Management

84

Next-Best-Action Recommendations

84

Internal Sales Collaboration

82

Vendor Capability Ratings

Average 81

Quality of Features

85

Business Value Created

85

Product Strategy and Rate of Improvement

84

Breadth of Features

84

Ease of Implementation

82

Ease of IT Administration

81

Ease of Data Integration

80

Ease of Customization

79

Availability and Quality of Training

79

Vendor Support

78

Usability and Intuitiveness

78

Outreach Reviews

Matt C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Sequencing tool works wonders

Likeliness to Recommend

9 /10

What differentiates Outreach from other similar products?

Ease of use and great support from Outreach

What is your favorite aspect of this product?

Sequencing, Snippets Email Template Tasks 360' Home page

What do you dislike most about this product?

Using Gong for Pipeline, Forecasting and Call scoring.

What recommendations would you give to someone considering this product?

Do your homework, find out reasons for Outreach and get 1 or 2 SDRs to sit in when making decisions.

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Helps Innovate

Qayam N.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Not that different

Likeliness to Recommend

8 /10

What differentiates Outreach from other similar products?

Not much tbh

What is your favorite aspect of this product?

automates email campaigns and creates tasks

What do you dislike most about this product?

hard to learn

What recommendations would you give to someone considering this product?

spend the time to learn and set up the product well

Pros

  • Client Friendly Policies
  • Trustworthy
  • Efficient Service
  • Effective Service

Cons

  • Less Generous

Moosin S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

A Comprehensive Sales Engagement Platform

Likeliness to Recommend

10 /10

What differentiates Outreach from other similar products?

Outreach.io is a comprehensive sales engagement platform that offers a wide range of features and capabilities, including email, phone, and LinkedIn messaging, automation, CRM integration, and analytics. It also includes a range of tools for sales reps, including templates, scheduling, and meeting tools, as well as integrations with popular business applications.

What is your favorite aspect of this product?

One of my favorite aspects of Outreach.io is the automation feature, which allows me to set up personalized campaigns and trigger actions based on specific events or customer behaviors. This helps me save time and effort while still delivering highly relevant and targeted experiences to my audience.

What do you dislike most about this product?

The interface can be a bit cluttered and confusing at times, which can make it difficult to find certain features or functions.

What recommendations would you give to someone considering this product?

If you're considering Outreach.io as your sales engagement platform, I would recommend comparing it with other similar products in the market to determine the best fit for your business. Consider factors such as cost, features, integrations, and overall value to help you make an informed decision.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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