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What is Outreach?
Outreach gives sales leaders a complete picture of the entire sales cycle so they can increase deal velocity, pipeline conversion, and rep productivity. At the same time, sellers have all of the capabilities and insights they need to build pipeline, run meetings, navigate buying committees, and manage deals to close.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Outreach?
Pros
- Respectful
- Helps Innovate
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Mail Campaign Management
Workflow Automation
E-Mail Integration
Call Management
Sales Analytics
CRM Integration
Omnichannel Campaign Management
Dialer Integration
Pipeline Management
Next-Best-Action Recommendations
Internal Sales Collaboration
Vendor Capability Ratings
Quality of Features
Business Value Created
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Vendor Support
Usability and Intuitiveness
Also Featured in...
Outreach Reviews
Sachin a.
- Role: Sales Marketing
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Mar 2023
Fantastic produce and ease to use
Likeliness to Recommend
What differentiates Outreach from other similar products?
After service
What is your favorite aspect of this product?
Overall application is ease to use
What do you dislike most about this product?
Cannot be down through mobile
What recommendations would you give to someone considering this product?
Developing mobile app
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Carlos M.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2023
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Outreach from other similar products?
Ease of use and implementation, but also price
What is your favorite aspect of this product?
You didn't need to be an automation genius to build automations
What do you dislike most about this product?
The price. For only a handful of seats we were paying a pretty hefty price
What recommendations would you give to someone considering this product?
It's a very useful and easy to use tool. If you're team is small you may not find a benefit to it.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Fair
Cons
- Charges for Enhancements
- Slower Product Innovation
- Less Friendly Negotiation
Please tell us why you think this review should be flagged.
Shaun H.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
The best sales engagement platform
Likeliness to Recommend
What differentiates Outreach from other similar products?
Outreach is by far the most polished Sales Engagement platform. I've been using them for 5 years now at 2 companies, and plan to introduce them at any future orgs I join. Easy to admin, flexible for end users, just far superior to what else is out there.
What is your favorite aspect of this product?
How flexible it is from an end user perspective. It may not be the most intuitive, but you have great flexibility. I'll take flexibility and being able to do what the end user wants to accomplish over intuitiveness because you can just train them on the features.
What do you dislike most about this product?
It isn't that intuitive as an end user. You can always train them, but having a "walk-me" to guide them how to use the platform would be nice.
What recommendations would you give to someone considering this product?
Try before you buy! and test other platforms
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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