Outreach Logo
Outreach Logo
Outreach Corporation

Outreach

Composite Score
8.0 /10
CX Score
8.0 /10
Category
Outreach
8.0 /10

What is Outreach?

Outreach gives sales leaders a complete picture of the entire sales cycle so they can increase deal velocity, pipeline conversion, and rep productivity. At the same time, sellers have all of the capabilities and insights they need to build pipeline, run meetings, navigate buying committees, and manage deals to close.

Company Details


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Awards & Recognition

Outreach won the following awards in the Sales Engagement Platforms category

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Outreach Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Outreach.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
86%
Negotiation and Contract:
68%
Conflict Resolution:
84%
Strategy & Innovation:
80%
Service Experience:
86%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Outreach?

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3% Negative
5% Neutral
92% Positive

Pros

  • Respectful
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 87

E-Mail Campaign Management

94

Workflow Automation

88

E-Mail Integration

88

Sales Analytics

87

CRM Integration

86

Call Management

86

Omnichannel Campaign Management

85

Pipeline Management

84

Next-Best-Action Recommendations

84

Dialer Integration

83

Internal Sales Collaboration

82

Vendor Capability Ratings

Average 81

Quality of Features

85

Business Value Created

85

Breadth of Features

84

Product Strategy and Rate of Improvement

83

Ease of Implementation

81

Ease of IT Administration

80

Ease of Data Integration

80

Availability and Quality of Training

79

Ease of Customization

78

Usability and Intuitiveness

78

Vendor Support

77

Outreach Reviews

Matt F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

One of the best tools out there

Likeliness to Recommend

10 /10

What differentiates Outreach from other similar products?

While Outreach offers many similar features to similar products, its ease of use is unmatched. I also feel their integrations and ability to embed them into existing workflows is a huge differentiator. Incredibly innovative and scalable as well

What is your favorite aspect of this product?

The intuitive nature and ease of use is incredible. We have new team members who become proficient in the platform in a matter of days if not sooner. It is so easy to pick up and use

What do you dislike most about this product?

Some of the initials connections to phones/ phones systems were not as seamless as I would've hoped but were very easily troubleshot

What recommendations would you give to someone considering this product?

It will vastly increase the productivity of your sales team at the top of the funnel and increase the capacity to how effective sales outreach can be. It has been a tremendous game changer for all of our Sales and SDR teams

Pros

  • Enables Productivity
  • Client Friendly Policies
  • Helps Innovate
  • Continually Improving Product

Daniel K.

  • Role: Sales Marketing
  • Industry: Agriculture
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Top in Sales Enablements

Likeliness to Recommend

8 /10

What differentiates Outreach from other similar products?

Outreach is very user friendly and easy to navigate

What is your favorite aspect of this product?

Ability to create sequences and automate tome consuming tasks

What do you dislike most about this product?

Lack of custom and detailed reporting

What recommendations would you give to someone considering this product?

Evaluate top priorities for Sales Enablement and determine if Outreach aligns with that.

Pros

  • Trustworthy
  • Effective Service
  • Inspires Innovation
  • Transparent

Cons

  • Less Generous
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2022

Best sales engagement platform

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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