What is Optimizely Digital Experience Platform?
Episerver Digital Experience platform for creating, managing, and optimizing digital experiences including powerful content management, digital commerce, and enterprise search functionality.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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80 Likeliness to Recommend
86 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+67 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Optimizely Digital Experience Platform?
Pros
- Respectful
- Enables Productivity
- Helps Innovate
- Performance Enhancing
Cons
- Less Generous
- Under Delivered
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Content Security
Content Repository
Web Publishing Capabilities
Analytics and Reporting
E-Commerce Integration
Management Interface
Multi Channel Support
Digital Asset Management
Standard Templates
Social Media Integration
Translation Facilitation
Vendor Capability Ratings
Usability and Intuitiveness
Quality of Features
Business Value Created
Ease of Implementation
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Vendor Support
Optimizely Digital Experience Platform Reviews
Stefan H.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted May 2022
Easy to implement and onboard users
Likeliness to Recommend
What differentiates Optimizely Digital Experience Platform from other similar products?
The way content is used on the site. You don't build pages directly but create a content library with reusable blocks that allow for quick reuse of marketing material.
What is your favorite aspect of this product?
It's easy to work with multiple markets and languages. Onboarding editors and training is really quick and simple.
What do you dislike most about this product?
The administration can be a little tedious. Lots of little features to check and resolve sometimes.
What recommendations would you give to someone considering this product?
How big is your organization? How many people will be working with the platform? This isn't the best solution for a small business. This is meant for large companies that need to work across different markets and have a thin marketing department.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
- Role: Sales Marketing
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted May 2022
Good product, but with some limitations
Likeliness to Recommend
Pros
- Inspires Innovation
- Respectful
- Reliable
- Enables Productivity
Cons
- Security Frustrates
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted May 2022
A clever but complicated platform.
Likeliness to Recommend
Pros
- Performance Enhancing
- Reliable
- Enables Productivity
- Unique Features
Cons
- Less Effective Service
- Less Caring
- Vendor's Interest First