OpenText Corporation

Open Text Asset Management

Composite Score

7.7 /10

CX Score

7.9 /10

34 Reviews Write a Review

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What is Open Text Asset Management?

OpenText™ Asset Management delivers enterprise-ready IT hardware and software asset management. Assign costs, track financials, manage asset lifecycles, demonstrate software compliance to contracts, manage vendors, see carbon impact, and more with SaaS-based ease.

Company Details

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Awards & Recognition

Open Text Asset Management won the following awards in the IT Asset Management - Enterprise category

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3 Top Rated Capabilities

10 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

9 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Gold Medalist

2022

9 Top Rated Capabilities

11 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2021

Open Text Asset Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Open Text Asset Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

92 Plan to Renew

81 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Open Text Asset Management?

0% Negative

1% Neutral

99% Positive

Pros

Trustworthy
Unique Features
Reliable
Performance Enhancing

Feature Ratings

Average 82

Data Center Analytics

Analytics and Reporting

Integrated Discovery

End to End Lifecycle Management

Data Import Export and Aggregation

Advanced License Management

Software Usage Metering

Cloud License Management

Financial Analysis

Software Recognition Library

Decentralized Management

Vendor Capability Ratings

Average 78

Quality of Features

Ease of Customization

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Business Value Created

Vendor Support

Breadth of Features

Open Text Asset Management Reviews

Rasmita D.

Role: Vendor Management
Industry: Food and Beverage
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted May 2022

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Open Text Asset Management from other similar products?

This product is one of the best tools for data center assets management. Tool navigation is great and perfect for Asset life cycle management. One single platform for everything you need to look for asset management is best for corporate use and it saves lots of time and is cost-effective.

What is your favorite aspect of this product?

User friendly and easy to use.

What do you dislike most about this product?

The graphical view could have been better.

What recommendations would you give to someone considering this product?

Yes. I would recommend it to everyone.

Pros

Helps Innovate
Continually Improving Product
Inspires Innovation
Respectful

Dilip S.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

Great Product

Likeliness to Recommend

7 /10

What differentiates Open Text Asset Management from other similar products?

One of the best asset management application in the market. Has great graphical view and does the work, One single platform for the asset life-cycle management and various reports. Navigation is fast and easy to use.

What is your favorite aspect of this product?

User friendly and works fast to navigate all the options.

What do you dislike most about this product?

Report customization need more improvement, otherwise it is great!

What recommendations would you give to someone considering this product?

yes. i would recommend to everyone.

Pros

Helps Innovate
Reliable
Effective Service
Caring

Erik R.

Role: Information Technology
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2021

Fantastic product, highly functional and reliable

Likeliness to Recommend

10 /10

What differentiates Open Text Asset Management from other similar products?

Ease of use, very simple to implement. The design and customizations in the control panel are fantastic as well.

What is your favorite aspect of this product?

The new layout. It gives you quite a few options to customize your dashboard. Works simultaneously with the suite. This product makes it easy to manage asset inventory.One place to track, document and analyze all your Asset Management queries. With the keyword search, all the information is right where you need it.

What do you dislike most about this product?

Technical support that has log hold times. A chat feature would make things run much smoother.

What recommendations would you give to someone considering this product?

Use the trial, it's absolutely worth it and will help your team without doubt.

Pros

Effective Service
Caring
Saves Time
Helps Innovate

Open Text Asset Management

What is Open Text Asset Management?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

Open Text Asset Management Ratings

85 Likeliness to Recommend

92 Plan to Renew

81 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Open Text Asset Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Center Analytics Information regarding capacity and challenges unique to datacenters, such as workload modelling, virtual licensing, and mapping virtual instances to hosts.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Integrated Discovery Ability to accurately discover assets, possibly map dependencies, discover remote users, and gain access to usage data on workstations.

End to End Lifecycle Management Solution provides logical workflows and templates for managing the entire software lifecycle from procurement through to retirement.

Data Import Export and Aggregation B2B connect for purchase and warranty records, integrations to business applications, ability to merge records where duplicated through multiple data sources.

Advanced License Management One or more specialized license types with extreme complexities such as SAP, Oracle, Mainframe, with a focus on accuracy and minimizing manual calculations.

Software Usage Metering Includes out-of-the-box support for software usage tracking to identify heavily used or unused assets.

Cloud License Management Monitor and manage as-a-service solutions, including SaaS, IaaS, PaaS licensing, public and private cloud.

Financial Analysis Includes out-of-the-box support for understanding costs and managing depreciation and budget; may include complex, logical "what if?" financial modeling.

Software Recognition Library Includes built-in software library to enhance recognition of installed packages.

Decentralized Management Manage licenses across a geographically dispersed environment, including remote users, but with ability to centrally view and manage contracts.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Open Text Asset Management Reviews

Rasmita D.

Fantastic product

Likeliness to Recommend

Pros

Dilip S.

Great Product

Likeliness to Recommend

Pros

Erik R.

Fantastic product, highly functional and reliable

Likeliness to Recommend

Pros

2
Since last award

Feature Ratings

Data Center Analytics

Analytics and Reporting

Integrated Discovery

End to End Lifecycle Management

Data Import Export and Aggregation

Advanced License Management

Software Usage Metering

Cloud License Management

Financial Analysis

Software Recognition Library

Decentralized Management

Vendor Capability Ratings

Quality of Features

Ease of Customization

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Business Value Created

Vendor Support

Breadth of Features