In Partnership With SelectHub
What is Nutshell?
Nutshell is an all-in-one CRM with sales, marketing, and engagement features that help B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough for any business, Nutshell is built for teams who are tired of juggling separate sales and marketing tools and don’t want to pay a full-time admin to manage their software. Every Nutshell subscription includes unlimited CRM contacts and data storage, fully customizable reporting tools, free data migration assistance, and world-class live support, all at an affordable price.
Company Details
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In Partnership With SelectHub
Nutshell Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Nutshell?
Pros
- Fair
- Trustworthy
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Account and Contact Management
Collaboration
Customer Service Management
Sales Management
Quote Contract and Proposal
Activity and Workflow Management
Lead Management
Marketing Management
Analytics and Reporting
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Business Value Created
Ease of IT Administration
Quality of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Ease of Customization
Reporting features
Attribution report
Creating a lead from ProspectorIQ
Email features
Sales metrics on desktop and mobile
Nutshell CRM in 60 seconds
Intro to Nutshell With CEO and Cofounder Andy Fowler
Sales Automation Workshop: How to Build a Customized Pipeline With Nutshell
Nutshell Reviews
Connor M.
- Role: Sales Marketing
- Industry: Construction
- Involvement: IT Leader or Manager
Submitted Dec 2024
Fairly easy to use, customization limited, pricey
Likeliness to Recommend
What differentiates Nutshell from other similar products?
Reporting for sales and marketing
What is your favorite aspect of this product?
lead management
What do you dislike most about this product?
customization for service based industries, this platform caters more to retail based companies
What recommendations would you give to someone considering this product?
do you research first
Pros
- Trustworthy
- Helps Innovate
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Brandon H.
- Role: Operations
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Dec 2024
Organizes our sales database like no other.
Likeliness to Recommend
What differentiates Nutshell from other similar products?
Nutshell is easy for our sales people and managers to add and see information to help each other be better at our jobs.
What is your favorite aspect of this product?
I am able to add travel details for our sales people to see when they go out to travel.
What do you dislike most about this product?
Nutshell can get very slow when multiple people in the company are using it at the same time.
What recommendations would you give to someone considering this product?
Look into all the available features Nutshell offers to decide which package is best for your company to take full advantage of.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Cons
- Charges for Enhancements
- Less Performance Enhancing
Please tell us why you think this review should be flagged.
Erica S.
- Role: Finance
- Industry: Healthcare
- Involvement: Initial Implementation
Submitted Dec 2024
Easy to use, but not as robust.
Likeliness to Recommend
What differentiates Nutshell from other similar products?
It is simpler to use while still offering crm features, scheduler, and pipelines
What is your favorite aspect of this product?
The pipelines
What do you dislike most about this product?
That there is not a way to modify hours of availability in a given day for the calendar
What recommendations would you give to someone considering this product?
You get the basics but it is not as robust as others. Maybe there is more in development
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Generous Negotitation
Cons
- Less Effective Service
- Less Caring
- Less Respectful
Please tell us why you think this review should be flagged.
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