In Partnership With SelectHub
What is Nutshell?
Nutshell is an all-in-one CRM with sales, marketing, and engagement features that help B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough for any business, Nutshell is built for teams who are tired of juggling separate sales and marketing tools and don’t want to pay a full-time admin to manage their software. Every Nutshell subscription includes unlimited CRM contacts and data storage, fully customizable reporting tools, free data migration assistance, and world-class live support, all at an affordable price.
Company Details
Book a Free Demo Today!
See it in action with a free demo.
Click below to sign up on our partner's website.
In Partnership With SelectHub
Nutshell Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 81%
- Negotiation and Contract:
- 82%
- Conflict Resolution:
- 85%
- Strategy & Innovation:
- 78%
- Service Experience:
- 85%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Nutshell?
Pros
- Fair
- Trustworthy
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Account and Contact Management
Collaboration
Customer Service Management
Sales Management
Quote Contract and Proposal
Activity and Workflow Management
Lead Management
Marketing Management
Analytics and Reporting
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Business Value Created
Ease of IT Administration
Quality of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Ease of Customization
Reporting features
Attribution report
Creating a lead from ProspectorIQ
Email features
Sales metrics on desktop and mobile
Nutshell CRM in 60 seconds
Intro to Nutshell With CEO and Cofounder Andy Fowler
Sales Automation Workshop: How to Build a Customized Pipeline With Nutshell
Nutshell Reviews
Roger C.
- Role: C-Level
- Industry: Utilities
- Involvement: Business Leader or Manager
Submitted Dec 2024
Easy to config and use, no experience required
Likeliness to Recommend
What differentiates Nutshell from other similar products?
Definitely an insurgent company, senior management seems earnestly obsessed with user helpfulness. Company has the SW bones to back-up their claims of power, utility and ease-of-use. Software worked out of the (Internet) box without any hand-holding. Have used it for three years with nary a glitch in data access. SF had better watch their back!
What is your favorite aspect of this product?
As with most if not all CRM products, the breadth of features and screens can be intimidating. Once I explained to users that the Search feature is the key to quickly accessing data. they quickly warmed to the product. Favorite Aspect #2 The 'Audience' feature is excellent for recording and managing conference attendance of key contacts. Favorite Aspect #3 Email integration works well and is very easy to use. Not having to switch back and forth between our Email Client and CRM software is a boon to productivity, minimizes distraction (email backlog becomes clickbait; distracting and diverting)
What do you dislike most about this product?
The mysterious and threatening REQUIREMENT to implement Advanced IP Services and Security OR ELSE NO Broadcast emails is irritating, even though it's for my own good. Without an IT person to decode what it all means (an Alphabet Soup of IP Protocols), nor the ability to read, understand and comply with the Nutshell's Helpful (not so much) Tips for Email Security, our push marketing and conference follow-up has ground to a halt.
What recommendations would you give to someone considering this product?
Have an IT Guy on call, just in case certain key features get turned off because your DMAC has become fungible or indigestible.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
Skyler W.
- Role: Operations
- Industry: Manufacturing
- Involvement: Initial Implementation
Submitted Dec 2024
Great software, not good for a overthinker
Likeliness to Recommend
What differentiates Nutshell from other similar products?
I will say the learning videos and community looks more fun than what we chose to go with
What is your favorite aspect of this product?
Organization of clients for reference
What do you dislike most about this product?
We needed full manufacturing configuration
What recommendations would you give to someone considering this product?
If if feels right then it is right. Don’t overthink it
Pros
- Unique Features
- Efficient Service
- Caring
- Saves Time
Cons
- Vendor's Interest First
- Less Generous
- Less Friendly Negotiation
Please tell us why you think this review should be flagged.
Daniel N.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Dec 2024
I love all the automation that we have been able t
Likeliness to Recommend
What differentiates Nutshell from other similar products?
Nutshell has allowed us to streamline processes. Nutshell has a lot of features that are included at no additional charge that save us money because we do not need to purchase them from other companies.
What is your favorite aspect of this product?
Lead tracking
What do you dislike most about this product?
limited automation
What recommendations would you give to someone considering this product?
IT is one of the best values for the money. Feature rich and stable.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.