Notion Logo
Notion Logo
Notion Labs

Notion

Composite Score
8.2 /10
CX Score
8.6 /10
Category
Notion
8.2 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details


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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

Feature Ratings

Average 86

Vendor Capability Ratings

Average 84

Notion Reviews

Juan Sebastian U.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

One Stop Shop for Productivity - Startups LoveIt

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Is a One Stop Shop for high productivity. Needs a easy collaborative central knowledge database, Notion does it better than Confluence/Attlassian, does you need project/product or any business process management, Notion does it better (with enough customization) than Asana or similars, do you need to produce content, edit it, translate, the integration with AI (LLMs) is so useful. Notion is highly customizable therefore needs a learning curve from organization and company perspective, but once the company understands it is very useful to navigate and share all knowledge across the company.

What is your favorite aspect of this product?

Currently, the AI embedded features either to produce or edit content in the databases, but also in the search using AI. I think that is a perfect complement to all the workflows any user can have in Notion. I think Microsoft paywall of Copilot to only big enterprises paying for the feature and don't making it accesible to SMBs and even standard consumers is a mistake, and here is where Notion shines in my day to day workflows.

What do you dislike most about this product?

I think there is a little bit to improve in the UI and how to facilitate the learning curve of users that are coming to Notion for the first time. It takes a little bit of patience to begin to understand how it works and the tons of features it has to make it work wonderful.

What recommendations would you give to someone considering this product?

Keep improving UI, focus on enabling users on how to use the platform directly from it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Luan D.

  • Role: Consultant
  • Industry: Electronics
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Inspires Innovation

Gaurav C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Very good tool for project management

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Notion stands out for its versatility, offering a unique combination of features such as database capabilities, customizable templates, and collaboration tools within a single platform. Its flexibility allows users to create diverse types of content and workflows, making it adaptable for personal and professional use alike.

What is your favorite aspect of this product?

I admire Notion's intuitive interface and extensive customization options. Its versatile database functionalities and flexible layout enable me to build personalized productivity solutions tailored to specific needs, enhancing both individual and team workflows.

What do you dislike most about this product?

one potential drawback of Notion is its occasional lack of advanced formatting options, particularly for complex document layouts or designs. Additionally, while its collaborative features are robust, real-time editing can sometimes lead to conflicts or version control challenges.

What recommendations would you give to someone considering this product?

I'd recommend exploring Notion's extensive template library to kickstart your projects efficiently. Take advantage of its flexibility by experimenting with different layouts and structures to find what works best for your workflow. Additionally, invest time in understanding its features thoroughly, as it can significantly enhance productivity once mastered.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing