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Notion Logo
Notion Labs

Notion

Composite Score
8.7 /10
CX Score
9.1 /10
Category
Notion
8.7 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details


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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

0% Negative
3% Neutral
97% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Caring
  • Respectful

Feature Ratings

Average 83

Grammar and Spellcheck

86

Long Form Content Generation

85

Topic Generator

84

Artificial Intelligence and Natural Language Processing

84

Integration

84

Text Personalization

81

Collaboration

81

Style and Tone Suggestions

81

Article Summarizer

81

Auto-Completion and Predictive Text

80

Plagiarism Checker

80

Vendor Capability Ratings

Average 83

Business Value Created

86

Quality of Features

86

Ease of Data Integration

85

Ease of Customization

83

Ease of Implementation

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Breadth of Features

81

Availability and Quality of Training

79

Vendor Support

79

Notion Reviews

Shruti T.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

the all in one workspace

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

its different because it Combines note-taking, task management, databases, calendars, and collaborative tools in one platform.

What is your favorite aspect of this product?

it can be used as a planner or Knowledge base.

What do you dislike most about this product?

it have performance issue with large files.

What recommendations would you give to someone considering this product?

use notion if you value customization and need an all in one productivity tool.

Pros

  • Continually Improving Product
  • Reliable
  • Caring
  • Client Friendly Policies

Cons

  • Less Inspiring

Juro M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Collaborative document management is improved

Likeliness to Recommend

8 /10

What differentiates Notion from other similar products?

To truly empower collaborative, time editing with suggestions is pretty phenomenal.

What is your favorite aspect of this product?

It’s got an intuitive interface that teams can get used to the software quickly. Impressive is the ability of the AI to retain consistency of document style and tone across large projects. However, the collaborative features allow multiple team members to work simultaneously without conflicts.

What do you dislike most about this product?

One thing the AI suggestions need more of is context awareness, especially in industry-specific terms. The export options should be more flexible and the former document conversion between different formats is a little less clean.

What recommendations would you give to someone considering this product?

With Notion AI, we used to do document collaboration differently. Our document quality has improved greatly with fewer review cycles through the use of feedback. In that sense, it’s like having a good editor on your shoulder, telling you what worked and what didn’t, without having to repurchase anything yourself.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Noah M.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Following up Well Effortlessly

Likeliness to Recommend

8 /10

What differentiates Notion from other similar products?

Definitely, Notion AI is unique in terms of its integration into the notes processes, especially during virtual meetings. Rarely is there any software that can capture details of a discussion and/or create an outline together with grouping of related info. The software also lets you transfer notes from one platform to another in a blink of an eye, making sure that notes are always within reach. The presented feature for structuring notes based on AI is more advantageous and easier to use compared to previous techniques.

What is your favorite aspect of this product?

I think running Notion AI during meetings is like having an assistant during the discussion. ​It surprises me how it makes collaboration easier that members can get to the notes with ease. It means that with all kinds of templates regarding the kind of meeting, such as a brainstorming session or a project update, one can be certain that the tool will be as per our wishes.

What do you dislike most about this product?

One weakness that I identified is that during the meetings, Notion AI may sometimes incorrectly comprehend terms when summarizing meetings and produces little errors. Also, it would be even better if it could work offline for a person who lives in the region with an unstable Internet connection.

What recommendations would you give to someone considering this product?

Writing notes during online meetings was such a task and a half in the past because, as often as not, I would lose track of what was being discussed while trying to take notes. However, Notion AI brought about a new dimension to the existing methods. It works like having a perfect team member who always wants to remind you of all important pending jobs. When I tasted it when attending a healthcare technology conference, I saw how much this would help free up time. This way, I didn’t have to take too much typing to make sure I could jump into the discussion, having my back covered by Notion AI.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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