Nokia

Nokia NetAct

Composite Score

7.2 /10

CX Score

7.3 /10

12 Reviews Write a Review

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What is Nokia NetAct?

Nokia NetAct offers end-to-end visibility and control over both traditional and virtualized networks. With NetAct, Nokia Networks provides sustainable and pragmatic support for implementing hybrid networks. This leads to very low entry costs and step-by-step transition to virtualized network functions.

Company Details

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Nokia NetAct Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Nokia NetAct.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nokia NetAct?

0% Negative

0% Neutral

100% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Respectful

Feature Ratings

Average 78

Element Management

Fault Management

Network Management

Trouble Ticket Management

Communications

Transmission Media

Performance Management

SLA Monitoring

Fraud Control

Service Management

Analytics and Reporting

Vendor Capability Ratings

Average 81

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Vendor Support

Breadth of Features

Quality of Features

Nokia NetAct Reviews

Ravi K.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

"Fantastic product!"

Likeliness to Recommend

10 /10

What differentiates Nokia NetAct from other similar products?

Very satisfied with the product. From the user interface to ease of access I find the product very effective and productive. Also the product makes it is easy to work with navigation and search functions. Ability to export is also very handy.

What is your favorite aspect of this product?

Excellent tool for both commercial and technical product and service manipulation. Fast and intuitive

What do you dislike most about this product?

sometimes it got hanged.

What recommendations would you give to someone considering this product?

All things is present in this tool for 2g,3g,LTE. it has backup plan and proper logs is present in that . if we eorked on that tool then it does not hanged even if heavy load is there.

Pros

Acts with Integrity
Client's Interest First
Generous Negotitation
Transparent

Thomas C.

Role: Operations
Industry: Telecommunications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

Flexible and easy to use with awesome visuals

Likeliness to Recommend

8 /10

What differentiates Nokia NetAct from other similar products?

Brilliant graphic user interface and visuals

What is your favorite aspect of this product?

The easy to use and flexible aspects.

What do you dislike most about this product?

Don't have anything to dislike about this product.

What recommendations would you give to someone considering this product?

Would strongly recommend them to buy the product

Pros

Helps Innovate
Efficient Service
Effective Service
Saves Time

Dilip K.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2021

Features disappoint

Likeliness to Recommend

8 /10

What differentiates Nokia NetAct from other similar products?

Seamless connection provider

What is your favorite aspect of this product?

Nothing much but in the market, it is one of the best

What do you dislike most about this product?

Can improve a lot when you see around features

What recommendations would you give to someone considering this product?

Nothing much

Pros

Helps Innovate
Continually Improving Product
Generous Negotitation
Transparent

Nokia NetAct

What is Nokia NetAct?

Company Details

Need Assistance?

Nokia NetAct Ratings

89 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Nokia NetAct?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Element Management Includes configuration management, reporting, scheduled operations, and system backup.

Fault Management Includes logs, threat detection, root-cause analysis, and technical support and troubleshooting.

Network Management Includes network device monitoring, performance analysis, and intelligent notifications.

Trouble Ticket Management Includes ticket creation, helpdesk support, canned response, and knowledge base.

Communications Includes communication portals, secure messaging, and automated alerts.

Transmission Media Includes transmitter and receiver in a data transmission system.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

SLA Monitoring Includes SLA alerting, reporting, and dashboards.

Fraud Control Includes security, fraud alert, and risk services.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Nokia NetAct Reviews

Ravi K.

"Fantastic product!"

Likeliness to Recommend

Pros

Thomas C.

Flexible and easy to use with awesome visuals

Likeliness to Recommend

Pros

Dilip K.

Features disappoint

Likeliness to Recommend

Pros

Feature Ratings

Element Management

Fault Management

Network Management

Trouble Ticket Management

Communications

Transmission Media

Performance Management

SLA Monitoring

Fraud Control

Service Management

Analytics and Reporting

Vendor Capability Ratings

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Vendor Support

Breadth of Features

Quality of Features