Telecom Service Assurance Tools

Telecom Service Assurance

What is Telecom Service Assurance Tools?

Telecommunication service assurance software provides solutions such as performance management, service management, communications, SLA monitoring, and network management within the telecommunications industry.

Common Features

  • Analytics and Reporting
  • Performance Management
  • Service Management
  • Communications
  • Network Management
  • SLA Monitoring
  • Fault Management
  • Trouble Ticket Management
  • Element Management
  • Fraud Control
  • Transmission Media

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Top Telecom Service Assurance Tools 2024

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

Products below are ineligible for awards due to insufficient recent reviews

IBM Telco Network Cloud Manager is a unified telecommunications cloud management platform designed to support OSS transformation for communications service providers (CSPs) who want to increase automation and reduce their operating expenses (OpEx).

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

ServiceNow Telecommunications Service Management (TSM) enables communications service providers (CSPs) to connect disparate systems to improve line of sight into potential problems, enabling better communication across teams and with customers around outages and service degradation. Employees share a comprehensive, single view of customer data, simplifying service delivery.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Composite Score
7.4 /10
CX Score
7.5 /10

Can your company provide the fastest and most seamless media experience on three screens: mobile, PC and TV? Exponential data growth and telecommunications speed demands can no longer be met the old-fashioned way. Converged communications services companies entering the media delivery game operate on purpose-built hardware and open platforms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Composite Score
7.2 /10
CX Score
7.3 /10

Nokia NetAct offers end-to-end visibility and control over both traditional and virtualized networks. With NetAct, Nokia Networks provides sustainable and pragmatic support for implementing hybrid networks. This leads to very low entry costs and step-by-step transition to virtualized network functions.

Scorecard

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful
Composite Score
6.6 /10
CX Score
7.4 /10

Comarch Intelligent Assurance & Analytics (IA&A) has evolved from the Comarch Integrated Assurance product line. Integrated Assurance has become intelligent OSS assurance by enhancing it with OSS/BSS Data Analytics performing big data analysis, an artificial intelligence module using machine learning algorithms to implement predictive maintenance, and Knowledge Accumulation for automated gathering of best practices in preventing and solving network and service incidents and problems.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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