Telecom Service Assurance Tools

Telecom Service Assurance

What is Telecom Service Assurance Tools?

Telecommunication service assurance software provides solutions such as performance management, service management, communications, SLA monitoring, and network management within the telecommunications industry.

Common Features

  • Analytics and Reporting
  • Performance Management
  • Service Management
  • Communications
  • Network Management
  • SLA Monitoring
  • Fault Management
  • Trouble Ticket Management
  • Element Management
  • Fraud Control
  • Transmission Media

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Top Telecom Service Assurance Tools 2024

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

Products below are ineligible for awards due to insufficient recent reviews

Composite Score
7.2 /10
CX Score
7.3 /10

Nokia NetAct offers end-to-end visibility and control over both traditional and virtualized networks. With NetAct, Nokia Networks provides sustainable and pragmatic support for implementing hybrid networks. This leads to very low entry costs and step-by-step transition to virtualized network functions.

Scorecard

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

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ServiceNow Telecommunications Service Management (TSM) enables communications service providers (CSPs) to connect disparate systems to improve line of sight into potential problems, enabling better communication across teams and with customers around outages and service degradation. Employees share a comprehensive, single view of customer data, simplifying service delivery.

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IBM Telco Network Cloud Manager is a unified telecommunications cloud management platform designed to support OSS transformation for communications service providers (CSPs) who want to increase automation and reduce their operating expenses (OpEx).

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Comarch Intelligent Assurance & Analytics (IA&A) has evolved from the Comarch Integrated Assurance product line. Integrated Assurance has become intelligent OSS assurance by enhancing it with OSS/BSS Data Analytics performing big data analysis, an artificial intelligence module using machine learning algorithms to implement predictive maintenance, and Knowledge Accumulation for automated gathering of best practices in preventing and solving network and service incidents and problems.

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Can your company provide the fastest and most seamless media experience on three screens: mobile, PC and TV? Exponential data growth and telecommunications speed demands can no longer be met the old-fashioned way. Converged communications services companies entering the media delivery game operate on purpose-built hardware and open platforms.

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CENX Service Assurance allows you to see service topology, inventory, fault, and performance from all your disparate systems, correlated into a single view. With this insight, operators can optimize hybrid communications networks and achieve closed loop automation. .

Broadcom

Orion

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Understands how your system is delivering services with Tektronix' comprehensive Orion product line. Fixed carriers can manage service performance with real-time, end-to-end visibility. Administer service portfolio life cycles and isolate service problems quickly.

NEC Corporation of America

NEC CA Service Assurance

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NEC has developed and intends to further develop IA integration with key CA Service Assurance solutions including CA Operations Insight (SOI) and CA eHealth to provide an enhanced and more complete understanding of service dependencies based on automated discovery of system behavior relationships. These joint solutions are designed to minimize service and user impact based on predictive performance anomaly detection and analysis, and can also help prioritize tickets and trigger data center or cloud automation based on business service impact.

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Network Service Assurance For the Digital Era.

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Infovista Ativa™ comprises a set of cloud-native components designed to automate the assurance of fixed, mobile, legacy and advanced cloud-based networks. These components can be deployed individually or combined to analyze user experience, service quality, and resource performance. Enhance the effectiveness of your network and service management procedures with a unified interface and actionable insights across digital experiences, apps, services, networks, and infrastructure.