Nokia

Nokia NetAct

Composite Score

7.1 /10

CX Score

7.3 /10

13 Reviews Write a Review

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What is Nokia NetAct?

Nokia NetAct offers end-to-end visibility and control over both traditional and virtualized networks. With NetAct, Nokia Networks provides sustainable and pragmatic support for implementing hybrid networks. This leads to very low entry costs and step-by-step transition to virtualized network functions.

Company Details

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Nokia NetAct Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Nokia NetAct.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 99%
Negotiation and Contract:: 88%
Conflict Resolution:: 83%
Strategy & Innovation:: 87%
Service Experience:: 84%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nokia NetAct?

0% Negative

0% Neutral

100% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Respectful

Feature Ratings

Average 76

Element Management

Fault Management

Network Management

Trouble Ticket Management

Communications

Transmission Media

Performance Management

Service Management

SLA Monitoring

Fraud Control

Analytics and Reporting

Vendor Capability Ratings

Average 80

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Business Value Created

Vendor Support

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Nokia NetAct Reviews

ROHITH B.

Role: Operations
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2022

Easy to use and better one

Likeliness to Recommend

10 /10

What differentiates Nokia NetAct from other similar products?

it works fine no hang and other issue

What is your favorite aspect of this product?

software is good

What do you dislike most about this product?

nothing all good

What recommendations would you give to someone considering this product?

nothing all good

Pros

Helps Innovate
Continually Improving Product
Reliable
Efficient Service

Cons

Less Effective Service
Leverages Incumbent Status

Sujit Kumar P.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2022

Nice Product and Reasonable rate

Likeliness to Recommend

8 /10

What differentiates Nokia NetAct from other similar products?

The responsiveness and support differentiate it from other similar products.

What is your favorite aspect of this product?

Not particular aspect. Everything is good.

What do you dislike most about this product?

Nothing as such. But since it's a dedicated team so they needs to keep improving.

What recommendations would you give to someone considering this product?

Once you use this you will never leave this.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Maxwel F.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2022

Reliable Network Management

Likeliness to Recommend

10 /10

What differentiates Nokia NetAct from other similar products?

Ease of configuration

What is your favorite aspect of this product?

Makes managing complex networks simple

What do you dislike most about this product?

The product works well without any issues

What recommendations would you give to someone considering this product?

Great product, go for it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Nokia NetAct

What is Nokia NetAct?

Company Details

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Nokia NetAct Ratings

88 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Nokia NetAct?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Element Management Includes configuration management, reporting, scheduled operations, and system backup.

Fault Management Includes logs, threat detection, root-cause analysis, and technical support and troubleshooting.

Network Management Includes network device monitoring, performance analysis, and intelligent notifications.

Trouble Ticket Management Includes ticket creation, helpdesk support, canned response, and knowledge base.

Communications Includes communication portals, secure messaging, and automated alerts.

Transmission Media Includes transmitter and receiver in a data transmission system.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

SLA Monitoring Includes SLA alerting, reporting, and dashboards.

Fraud Control Includes security, fraud alert, and risk services.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Nokia NetAct Reviews

ROHITH B.

Easy to use and better one

Likeliness to Recommend

Pros

Cons

Sujit Kumar P.

Nice Product and Reasonable rate

Likeliness to Recommend

Pros

Maxwel F.

Reliable Network Management

Likeliness to Recommend

Pros

Feature Ratings

Element Management

Fault Management

Network Management

Trouble Ticket Management

Communications

Transmission Media

Performance Management

Service Management

SLA Monitoring

Fraud Control

Analytics and Reporting

Vendor Capability Ratings

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Business Value Created

Vendor Support

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features