Netsmart Technologies, Inc.

Netsmart Administration Solutions

Composite Score

6.3 /10

CX Score

6.5 /10

10 Reviews Write a Review

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What is Netsmart Administration Solutions?

Netsmart is the trusted partner for health and human services' largest connected community of providers and payers. Netsmart provides on demand and traditional software solutions to automate key financial, clinical and management processes.

Company Details

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Netsmart Administration Solutions Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Netsmart Administration Solutions.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

66 Likeliness to Recommend

92 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Netsmart Administration Solutions?

9% Negative

32% Neutral

59% Positive

Pros

Fair
Acts with Integrity
Transparent
Inspires Innovation

Feature Ratings

Average 81

Patient Flow Management

Wait Time Tracking

Patient Tracking

Patient Portal

Admissions Management

Medical Billing

Discharge Management

Bed Management

Patient/ Physician Scheduling

Referral Management

Patient Engagement

Vendor Capability Ratings

Average 70

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Business Value Created

Vendor Support

Quality of Features

Ease of Data Integration

Netsmart Administration Solutions Reviews

Surya S.

Role: Consultant
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2021

A Coordinating Solution for Managing Patients

Likeliness to Recommend

10 /10

What differentiates Netsmart Administration Solutions from other similar products?

Netsmart connect all the departments in a health facility and offer an integral support to any of them. Further, Netsmart helps in the process of insurance claiming, which avoids patients from incurring extra expenses.

What is your favorite aspect of this product?

Netsmart makes the process of admitting patients and allocating them beds more elaborate and valuable. Again, Netsmart has the laboratory connection, where results are channeled after the entire testing process.

What do you dislike most about this product?

Netsmart has no ICU facilitation, where some patients ends up there and management gets complex. The diversity of a health facility is a consideration that every hospital or health facility should take.

What recommendations would you give to someone considering this product?

Netsmart is a remarkable patient managing application with the moral power to coordinate every business role. Further, Netsmart generates the required revenue to the health facilities and the patients acquire top notch services.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Shilpi P.

Role: Consultant
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2021

Features disappoints

Likeliness to Recommend

6 /10

What differentiates Netsmart Administration Solutions from other similar products?

Not sure about this

What is your favorite aspect of this product?

Logic has been developed at core legacy system

What do you dislike most about this product?

it is pricey

What recommendations would you give to someone considering this product?

It is good product

Role: Finance
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Aug 2020

Effective and Straightforward

Likeliness to Recommend

8 /10

Pros

Reliable
Respectful
Continually Improving Product
Performance Enhancing

Netsmart Administration Solutions

What is Netsmart Administration Solutions?

Company Details

Need Assistance?

Netsmart Administration Solutions Ratings

66 Likeliness to Recommend

92 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+79 Net Emotional Footprint

How much do users love Netsmart Administration Solutions?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Patient Flow Management A dashboard tool that monitors the movement of patients through a healthcare facility.

Wait Time Tracking A feature that uses at-a-glance and real-time updates to track and benchmark waiting times.

Patient Tracking Includes pre-admit tracking, patient transfer management, and patient status tracking.

Patient Portal Portal that provides access to physician visit history, lab results, medications, scheduling and online payments.

Admissions Management Assists in the registration of a patient into a healthcare facility for clinical treatment.

Medical Billing Includes online account management, online payments, insurance checks, and online billing.

Discharge Management Includes check out, referral planning, and treatment planning.

Bed Management The allocation and provision of beds. It includes the services that are aligned with being cared for by a medical facility.

Patient/ Physician Scheduling The planning and scheduling of all necessary resources (providers, exam rooms, equipment, investigations, interventions and events) associated with the diagnosi

Referral Management Includes contact information maintenance, outreach and campaign management, and referral tracking and monitoring.

Patient Engagement Includes patient TV time, electronic meal ordering, patient media, and hospital Wi-Fi.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Netsmart Administration Solutions Reviews

Surya S.

A Coordinating Solution for Managing Patients

Likeliness to Recommend

Pros

Shilpi P.

Features disappoints

Likeliness to Recommend

Effective and Straightforward

Likeliness to Recommend

Pros

Feature Ratings

Patient Flow Management

Wait Time Tracking

Patient Tracking

Patient Portal

Admissions Management

Medical Billing

Discharge Management

Bed Management

Patient/ Physician Scheduling

Referral Management

Patient Engagement

Vendor Capability Ratings

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Business Value Created

Vendor Support

Quality of Features

Ease of Data Integration