Netmail Customer Reviews 2025 | SoftwareReviews

Netmail

Composite Score

8.0 /10

CX Score

8.5 /10

7 Reviews Write a Review

What is Netmail?

Netmail is an easy-to-use Archive solution that will enable you to perform eDiscovery on email archives, Sharepoint, and file sharing solutions like Citrix FileShare and Box. With Netmail Federated Search, you can archive, search, produce, and export exactly what you're looking for.

Company Details

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Netmail Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

99 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

100

Product Experience

100

Negotiation and Contract

100

Conflict Resolution

100

Strategy & Innovation

100

Service Experience

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Emotional Footprint Overview

Product Experience:: 100%
Negotiation and Contract:: 100%
Conflict Resolution:: 100%
Strategy & Innovation:: 100%
Service Experience:: 100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Netmail?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 82

External Storage Connectivity

Data Encryption

Data Format Native Generic

Data Compression

Platform Support

Storage Optimization

Long Term Data Retention

Data Deletion Control and Space Gain

Ediscovery Audit Trail

Restore to Current Format

Multiple Format Support

Vendor Capability Ratings

Average 84

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Business Value Created

Ease of IT Administration

Vendor Support

Ease of Implementation

Ease of Customization

Breadth of Features

Quality of Features

Availability and Quality of Training

Netmail Reviews

Harsh P.

Role: Consultant
Industry: Technology
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Nov 2024

Needs Enhanced Collaboration and Security Features

Likeliness to Recommend

10 /10

What differentiates Netmail from other similar products?

Unified Email Management, User-Friendly Interface, Scalability for Growing Organizations, Integrated Compliance and Archiving, Flexible Deployment Options, Efficient Data Migration Tools.

What is your favorite aspect of this product?

This comprehensive setup not only simplifies administration but also enhances data protection and ensures regulatory adherence without the need for multiple, separate solutions. Integrated Compliance Features, User-Friendly Interface, Comprehensive Email Management, Enhanced Security, Cost-Effective Solution.

What do you dislike most about this product?

Missing Analytics and Reporting, Advanced Search Limitations, Limited Collaboration Features, Customization Restrictions, Basic Mobile Support.

What recommendations would you give to someone considering this product?

Netmail supports on-premises, cloud, and hybrid options, allowing you to choose what best fits your infrastructure and compliance requirements. For companies with stringent regulatory obligations, Netmail’s built-in compliance and archiving features are a major advantage, simplifying data retention and legal adherence. Consider Compliance Requirements, Check for Collaboration Requirements, Evaluate Deployment Needs, Assess Security Needs, Evaluate Search Functionality, Plan for Mobile Usage.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sony l.

Role: Sales Marketing
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Netmail is affordable for everyone and every entit

Likeliness to Recommend

10 /10

What differentiates Netmail from other similar products?

Works with all major email providers and clients and doesn't require more technical knowledge to use the software.

What is your favorite aspect of this product?

Affordable and easy to use the software that even smaller businesses can use. I like it's highest delivery rate of emails through API and or web applications. Customer support Operator responds to technical issues on time.

What do you dislike most about this product?

I have seen issues like other SDK of the tool are outdated and have not yet been updated with the current versions of the tool.

What recommendations would you give to someone considering this product?

Yes, it's a good email sending tool for smaller businesses

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Diana M.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

Saves storage space

Likeliness to Recommend

10 /10

What differentiates Netmail from other similar products?

What differentiate the tool form its competition is the fact that it has a multiple data archiving features. You are able to save your space by archiving the data and storing it in external drives, upload it in cloud or store it in the internal drives. The data is first encrypted to ensure that it can not get to the hands of the adversary. It also has a feature that helps to store data for a very long period without the data being corrupted.

What is your favorite aspect of this product?

What i like about the tool is the fact that you are able to retrieve any data without a lot of up and downs.

What do you dislike most about this product?

The tool gives the value for money and there is no pain point experienced

What recommendations would you give to someone considering this product?

Highly recommend the use of the tool in any organization that require space maximization.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Netmail

What is Netmail?

Company Details

Need Assistance?

Netmail Ratings

99 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Netmail?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

External Storage Connectivity Data archiving usually stores data on external, removable media that is optimized for long-term storage, at an offsite location.

Data Encryption Protects your data from those who have physical access to storage media (including secure storage provider), and ensures data has only authorized access

Data Format Native Generic Offers multiple options from native proprietary format to industry-standard generic format to restore or import onto any target system

Data Compression Allows for more data to be stored on media. Data compression can potentially slow down access times to the data

Platform Support Does the data archive system provide the hardware platform support that the organization needs.

Storage Optimization 'Storage optimization, unlike std. backup & restore, is for long term data storage, organizing it to find & restore information easily

Long Term Data Retention The software should have fault tolerant abilities in order to recover from minor data corruptions. Depends largely on the media (such as tapes)

Data Deletion Control and Space Gain The ability to reclaim valuable hard drive space freed due to the data archiving process based on the software’s successful confirmation & verification

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

Restore to Current Format Ability to restore to whichever “current” format the organization has in place at the time of archive data restoration

Multiple Format Support Ability to support multiple media formats, including tape, WORM drives, optical media, etc. Also, proliferation of cloud and support cloud storage.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Netmail Reviews

Harsh P.

Needs Enhanced Collaboration and Security Features

Likeliness to Recommend

Pros

Sony l.

Netmail is affordable for everyone and every entit

Likeliness to Recommend

Pros

Diana M.

Saves storage space

Likeliness to Recommend

Pros

Feature Ratings

External Storage Connectivity

Data Encryption

Data Format Native Generic

Data Compression

Platform Support

Storage Optimization

Long Term Data Retention

Data Deletion Control and Space Gain

Ediscovery Audit Trail

Restore to Current Format

Multiple Format Support

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Business Value Created

Ease of IT Administration

Vendor Support

Ease of Implementation

Ease of Customization

Breadth of Features

Quality of Features

Availability and Quality of Training