What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Clint P.
- Role: Information Technology
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted May 2020
Allowed our business to continue to thrive!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Faster and more seamlessly integrates chatting and video
What is your favorite aspect of this product?
Speed of use and connectivity to my teams
What do you dislike most about this product?
Video can be occasionally clubky
What recommendations would you give to someone considering this product?
Make sure that leveraging all of Microsoft is a part of your strategy
Pros
- Saves Time
- Transparent
- Security Protects
- Continually Improving Product
Please tell us why you think this review should be flagged.
Gary B.
- Role: Public Sector
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2020
Teams Keeps People Together
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams allows integration of different departments on a single platform.
What is your favorite aspect of this product?
Instant messaging.
What do you dislike most about this product?
Nothing. The product is fantastic.
What recommendations would you give to someone considering this product?
Use vendor or 3rd party support to implement.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Mike B.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Apr 2020
A critical software platform for social distancing
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Much more intuitive than others I've tried.
What is your favorite aspect of this product?
Very little training. Able to get up and running with this product in no time- especially now that I'm working from home.
What do you dislike most about this product?
I need to figure out the notification features. It is tricky getting notification of someone trying to contact me in a timely manner.
What recommendations would you give to someone considering this product?
Learn how to set up notifications so you don't miss a call or message.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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