What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted May 2020
Pretty good but a few things could be improved.
Likeliness to Recommend
Pros
- Security Protects
- Performance Enhancing
- Enables Productivity
- Reliable
Cons
- Less Effective Service
Please tell us why you think this review should be flagged.
- Role: Student Academic
- Industry: Education
- Involvement: Initial Implementation
Submitted May 2020
Fantastic product
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Angela U.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2020
Fantastic product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It works well in general. Individuals still have sound and sharing issues. Not sure why. I am not having those issues. I like the blur feature since working from home. We liked some of the chat room features better in HPE MyRoom, but we are getting used to Teams for that purpose.
What is your favorite aspect of this product?
The meeting features with recording and blur.
What do you dislike most about this product?
The chatroom feature is hard to follow at times.
What recommendations would you give to someone considering this product?
I highly recommend this tool from a user standpoint. I am not able to comment on implementation or cost. Our company is still implementing new features as needed to fill needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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