What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
- Role: Sales Marketing
- Industry: Energy
- Involvement: End User of Application
Submitted Jun 2020
Love the gifs!
Likeliness to Recommend
Pros
- Unique Features
- Helps Innovate
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Nicole L.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2020
A collaboration tool only ideal for smaller teams.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
In my opinion there is no real difference to other collaboration tools that are available for businesses. The only differentiating factor might be the accessibility for users that work on a contract basis only instead of being a full employee. In terms of features Teams does not really offer anything new or unique.
What is your favorite aspect of this product?
The only positive aspect is the possibility to collaborate with different teams within the organization and share information and documents (to a degree).
What do you dislike most about this product?
It is not stable and crashes constantly, especially when running other Microsoft or messaging tools.
What recommendations would you give to someone considering this product?
I would recommend only using it if all users are covered under a business license and have the same level of access. In addition, it is more useful for smaller teams with fewer interactions and exchanges. Otherwise it can get very difficult to keep track of conversations and exchanges within groups.
Pros
- Client Friendly Policies
- Fair
- Acts with Integrity
- Transparent
Cons
- Less Reliable
- Charges for Enhancements
- Inhibits Innovation
Please tell us why you think this review should be flagged.
Jessica W.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Jun 2020
Great product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Channels and versatility
What is your favorite aspect of this product?
Collaboration capabilities
What do you dislike most about this product?
Search functionality
What recommendations would you give to someone considering this product?
Try several before you decide
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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