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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
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Talib J.
- Role: Sales Marketing
- Industry: Engineering
- Involvement: End User of Application
Submitted Mar 2021
Fantastic product, is worth every penny
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is reliable and does the job. The quality of the tool is high and you can tell that this is the case from numerous updates and also by other tool experiences
What is your favorite aspect of this product?
I love the fact that it's so versatile and adds quite a lot of user configuration options
What do you dislike most about this product?
If anything, the price that my organisation pays is quite high but that's the price of quality.
What recommendations would you give to someone considering this product?
A great versatile tool that I would highly recommend to any one or any business who has a need
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Janis B.
- Role: Finance
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Mar 2021
A Great addition to the MS suite
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Easy to use and tied in to the existing suite
What is your favorite aspect of this product?
File share
What do you dislike most about this product?
that I cannot override users being voluntary away
What recommendations would you give to someone considering this product?
I want to see who is at their desk and who is not
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Rajesh S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2021
Absolute must for team collaboration.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Ease of use and intergration with Microsoft Office
What is your favorite aspect of this product?
Collobration
What do you dislike most about this product?
some times calls get disconnnected. it doesnt work well when using virtual desktops
What recommendations would you give to someone considering this product?
This is one of the best products I have used for team collaboration. Lots of plugins available to support easy integration with other products. Make sure that you build it to scale, Once everyone realizes potential the usage will increase, and if you haven't built it to scale you might lose the benefits and usage may go down.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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