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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Gina D.
- Role: C-Level
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Mar 2021
Replaced Skype
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I switched to Microsoft Teams because it was included with Office 365. I was using Skype to do what teams is doing.
What is your favorite aspect of this product?
Screen sharing, video calls are very easy.
What do you dislike most about this product?
Nothing that I know of.
What recommendations would you give to someone considering this product?
Because you get it with Office 365 - give it a try if you haven't already.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
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Kurt F.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Mar 2021
Great for collaboration, prefer Zoom for calls.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The integration into the rest of the Microsoft 365 suite.
What is your favorite aspect of this product?
The integration into the rest of the Microsoft 365 suite.
What do you dislike most about this product?
Calling is screen sharing is much easier in other apps.
What recommendations would you give to someone considering this product?
Use it as a collaboration tool and it's worth every penny, but if you are just looking for a video conference tool I'd go with something else.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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Sachin ..
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2021
Fantastic product but needs improvement
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Instant Calling and bride Joining
What is your favorite aspect of this product?
Calling and Instant Messaging. Org Chart View
What do you dislike most about this product?
Meeting Scheduling Needs Improvement
What recommendations would you give to someone considering this product?
Good IM and Collab Product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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