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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Shilpi P.
- Role: Consultant
- Industry: Healthcare
- Involvement: End User of Application
Submitted May 2021
too much functionality at one place
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
All functionality needed for organization at one place
What is your favorite aspect of this product?
multiple team can review files at the same time looking at their own data
What do you dislike most about this product?
Teams Meeting are terrible. I cannot join meeting with RDP
What recommendations would you give to someone considering this product?
Its a good product
Pros
- Efficient Service
- Includes Product Enhancements
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Katy t.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted May 2021
Most convenient to use
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's easy to set up meetings unlike other similar products.
What is your favorite aspect of this product?
I like how it normally makes collaboration to be more easier. It's also easy to use and to set up meetings. Also I like how you can easily chat,share files,do a broadcast,and have video conference with your clients and colleagues.
What do you dislike most about this product?
Honestly I have no issues that I have observed while using it, it's the best for me.
What recommendations would you give to someone considering this product?
It's a nice platform that will help you to work well with your teams and share everything through teams,try it and you won't regret having it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Yash l.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted May 2021
"Integration of Microsoft Team with office 365"
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
As Microsoft Team is integrated with Microsoft Office 365 end-users can use services like Word, PowerPoint, Excel, Sharepoint, and outlook during the meeting. This product provides a chat feature so end-user can create conversation channels and easily interact with their teammates using chatbox. Here questions or queries get solved using Team chat, end-user does not have to go for the mail. In this product, file attachments have done easily. This product provides both web and mobile app interfaces. The end-user easily finds out chats and files from past conversations.
What is your favorite aspect of this product?
In Microsoft Team, end-user can arrange a video conference, chat in a group, calling with teammates on one platform easily. This product also provides a one-to-one message, group chat, in which end-users can share their opinion, solves doubt and the main thing about this product is that it has a GIF, stickers, and emojis. As Microsoft Team integrates with Microsoft Office 365 so editing a file like Word, PowerPoint, and Excel can be done in real-time using this product. In-built screen-sharing and video recording tools are the plus point of this product so end-user have not to go for other third-party applications.
What do you dislike most about this product?
Microsoft Team requires a high internet connection for attending a video conference. Other than these all features are best and they provide reliable service.
What recommendations would you give to someone considering this product?
Microsoft Team is the best video conferencing software and provides the best quality of audio by fillers out the background noise. Integration of Microsoft team and Microsoft Office 365 provides the best interface and makes your easy and time-consuming. The plus point I observe about this product is that it has in-built meeting features, so you have to not go for any third-party applications.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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