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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
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Shiva K.
- Role: Information Technology
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Jun 2021
Market beating product from Microsoft
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is tightly integrated with other Microsoft products like Outlook, sharepoint, Office etc. I especially like the outlook calendar integration. Everything required for collaboration is available at one place. During this pandemic, i could not think of anything without Teams.
What is your favorite aspect of this product?
The mobile app of Teams is fantastic. It works well even at low bandwidths. The application is light and doesnot drain my battery. I used to be on calls for hours on phone and it works like a charm.
What do you dislike most about this product?
The recording feature can be made more intelligent. Sometimes people forget to turn off the recording of a group call at the end of the call. Eventhough no one is speaking or nothing is happening for hours, the app keeps recording, if someone forgot to leave the call. After some time the recording must switch off by itself and display the message that recording is switched off.
What recommendations would you give to someone considering this product?
This is the best product, given it is tightly integrated with other Microsoft products. Microsoft is a great company when compared to other tech companies. It is always a pleasure to associate with such great companies. Teams is much better than its competition and a true collaboration tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Sintu K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2021
Superman with team collaboration and file sharing.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Live chats makes team collaboration easy. Faster to share files and documents. User friendly and intuitive user interface. Reliable with documents management.
What is your favorite aspect of this product?
Best with documents sharing. User friendly and intuitive user interface. Convinient with team collaboration. Live chats is impressive for easy communication.
What do you dislike most about this product?
Great software and cost effective to use.
What recommendations would you give to someone considering this product?
Yes it's effectiveness and efficiency with team collaboration. Live chats ensure faster feedback. Reliable with documents sharing and storage.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Deepa K.
- Role: Finance
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted May 2021
Amazing product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
included in office 365 and secured
What is your favorite aspect of this product?
File sharing and bots
What do you dislike most about this product?
meetings view and video calls
What recommendations would you give to someone considering this product?
Go for it amazing for collaboration
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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