![Microsoft Teams Logo Microsoft Teams Logo](https://cdn-public.softwarereviews.com/production/logos/offerings/3965/large/Microsoft_Office_Teams_%282018%E2%80%93present%29.svg.png?1657206945)
![](https://cdn-public.softwarereviews.com/production/favicons/offerings/3965/original/Microsoft-Teams-Logo-256px.png)
What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Patricia V.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2021
Very secure file sharing platform
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It has the ability to automatically save files shared across all conversations into the document folder of SharePoint Online.
What is your favorite aspect of this product?
It can be used for online meetings whereby upto 10,000 users can join. It has audio conferencing whereby anyone can join an online meeting via phone also users that are on the go can participate with no internet required.
What do you dislike most about this product?
Licensing is required for audio conferencing
What recommendations would you give to someone considering this product?
This product can handle big company meetings because of the number of users who can join the online meetings I would recommend it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/1638179/original/1638179.jpg?1737382006)
Simon B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2021
Easy to use and intuitive
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's amazing ease of use. Best platform to use with customers
What is your favorite aspect of this product?
Screen sharing
What do you dislike most about this product?
didn't come across anything I disliked yet.
What recommendations would you give to someone considering this product?
Try Teams with your customers! Helped us with our video conferencing
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/1664231/original/1664231.jpg?1634387805)
Anne W.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Aug 2021
Excellent team collaboration platform
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
This is the most advanced collaboration platform I have used in our company.
What is your favorite aspect of this product?
It has helped our teams maintain teamwork by collaborating effectively even from remote areas. Management of tasks and projects has been very effective since we deployed this tool. Time management and monitoring takes place effectively with great outcomes.
What do you dislike most about this product?
I have not experienced any major challenge from the operation of Microsoft Teams.
What recommendations would you give to someone considering this product?
I recommend this great tool to any organization for effective team collaboration.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
![](https://cdn1.softwarereviews.com/assets/content_unlock/reports-d0a1b8a23d5d235930424484054608476db6fce6ef6a2b618571ec67f623c868.png)