Microsoft Teams Logo
Microsoft Teams Logo
Microsoft Corporation

Microsoft Teams

Composite Score
8.7 /10
CX Score
8.9 /10
Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

Filter By

Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
6% Neutral
91% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Instant Messaging

90

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

79

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Adarsh T.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Great Collaboration tool for Remote workers

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

It is very stable compared to other collaboration tools and secure.

What is your favorite aspect of this product?

My favorite aspect of this product is the features like screen sharing and annotation.

What do you dislike most about this product?

One thing I dislike is that sometimes while sharing a document it fails to deliver the message.

What recommendations would you give to someone considering this product?

I highly recommend using this product for remote workers to collaborate with teammates.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Tiago Cristo G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Best corporate message tool

Likeliness to Recommend

6 /10

What differentiates Microsoft Teams from other similar products?

Integration with SharePoint, Onedrive and Windows features.

What is your favorite aspect of this product?

Easy to manage teams

What do you dislike most about this product?

Need a lot of hardware resources in video calls

What recommendations would you give to someone considering this product?

Good tool for corporate messaging, file sharing, make calls and presentation.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Wunmi F.

  • Role: Industry Specific Role
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

App is great when on the go!

Likeliness to Recommend

7 /10

What differentiates Microsoft Teams from other similar products?

It is what’s available to me.

What is your favorite aspect of this product?

App access

What do you dislike most about this product?

Issues logging in. Has to refresh.

What recommendations would you give to someone considering this product?

The app is great.

Pros

  • Enables Productivity
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Most Popular Microsoft Teams Comparisons