Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

90

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

84

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Eduardo E.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2020

Intelligent way to interact with colleges overseas

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Sharing tools (handle/showing documents) during virtual calls automatically scheduled with overseas collegs.

What is your favorite aspect of this product?

Handle multi activities at the same time (conference, chatings, sharing documents, etc.).

What do you dislike most about this product?

Audio and Video cuts during conferencing.

What recommendations would you give to someone considering this product?

Convenient tool to communicate online with colleges worldwide.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kenneth B.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted May 2020

does what i need it to do at a good price

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

i really like the display of the participants feature of 4 major showings and others pop up as they speak

What is your favorite aspect of this product?

4 person window

What do you dislike most about this product?

there is nothing i dislike

What recommendations would you give to someone considering this product?

make the switch. it's easy and cost effective

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Candice R.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2020

Versatility and ease of access

Likeliness to Recommend

7 /10

What differentiates Microsoft Teams from other similar products?

Tight security

What is your favorite aspect of this product?

Versatility

What do you dislike most about this product?

Nothing so far

What recommendations would you give to someone considering this product?

Worth the investment

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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