Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

Filter By

Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

90

Notifications

84

File Sharing Collaboration

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Geoff G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2020

Fantastic Product!

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Ease of use

What is your favorite aspect of this product?

Screen share

What do you dislike most about this product?

not intuitive

What recommendations would you give to someone considering this product?

nothing at the moment

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Heidi R.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2020

Very User Friendly

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

The layout is nice and the way you can set up separate teams and channels is very organized.

What is your favorite aspect of this product?

I like the messaging. It's easy to share information and get quick information from co-workers. I also like that you can pin certain conversations/groups to the top and don't have to scroll through everything looking for a certain message.zi

What do you dislike most about this product?

The notifications can get annoying even if you have unsubscribed from certain channels. It doesn't always seem to work.

What recommendations would you give to someone considering this product?

It's a great product for small or large organizations. It can be tailored to almost any needs. It's a good one size fits most program. Obviously there's always a few exceptions. It's easy to use while still being very professional.

Pros

  • Enables Productivity
  • Respectful
  • Helps Innovate
  • Reliable

Cons

  • Charges for Enhancements
  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2020

Microsoft Teams Delivers Collaboration

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Microsoft Teams Comparisons