Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

90

Notifications

84

File Sharing Collaboration

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2020

Screen sharing makes it presentation awesome

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sumedha W.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2020

very good and easy software for online learning.

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Create teams and channels here to better manage lectures and schedule all future lectures, making it an easy-to-use software for users as well as speakers.

What is your favorite aspect of this product?

scheduling and very clear voice and video quality.

What do you dislike most about this product?

Nothing special. But the video screen, which is currently limited to 09, will be very useful if it is further updated.

What recommendations would you give to someone considering this product?

We currently use over 10,000 accounts in the Microsoft teams and all students use this to minimize problems and resolve issues quickly. I highly recommend buying this.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Joe H.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2020

Microsoft Teams continues to improve

Likeliness to Recommend

8 /10

What differentiates Microsoft Teams from other similar products?

It integrates well with other O365 products and continues to improve.

What is your favorite aspect of this product?

Collaboration

What do you dislike most about this product?

Teams Channels need improvement

What recommendations would you give to someone considering this product?

If you are a Microsoft O365 customer, Microsoft Teams is the way to go.

Pros

  • Helps Innovate
  • Enables Productivity
  • Includes Product Enhancements
  • Continually Improving Product

Cons

  • Vendor's Interest First
  • Less Efficient Service
  • Less Effective Service

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