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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Samuel J.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted May 2021
Awesome team collaboration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams offers a one stop solution for all requirements such as virtual meeting, file sharing, instant messaging and team channels.
What is your favorite aspect of this product?
It allows team members to collaborate with one another by sharing their work thus helping to increase the overall productivity
What do you dislike most about this product?
The video playback features need to be improved
What recommendations would you give to someone considering this product?
A perfect virtual meeting tool for both large scale and small scale organisations
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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Pravat Ranjan P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2021
Fantastic product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Best User Interface compare to other software product.
What is your favorite aspect of this product?
User Interface, most updated feature in market
What do you dislike most about this product?
Nothing as of now
What recommendations would you give to someone considering this product?
If you want to continue with a great team use ms teams for team as messaging and collaboration product.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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Mark R.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted May 2021
Conference communication made easier
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Full integration with Office 365 Audio conferencing Document storage in SharePoint. Full telephony
What is your favorite aspect of this product?
You’ll have less clutter in your inbox as prompt, quick questions get resolved over Teams chat, rather than a potentially long wait for an email reply. Teams provide you with access to Office 365 applications within one location, letting you work more efficiently. Access files and documents in OneDrive and SharePoint, plus make calls and conduct video conferences directly from Teams.
What do you dislike most about this product?
Every time you create a new Team on the platform, you start a new structure from scratch. It doesn’t offer much flexibility in terms of replicating structure.
What recommendations would you give to someone considering this product?
Great software but it needs adaptation for you to enjoy the features.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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