What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Krista M.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Nov 2020
Fantastic Product. easy to use and adopt.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Integrates easily with Office and is under the umbrella of Sharepoint - endless opportunities.
What is your favorite aspect of this product?
Collaboration
What do you dislike most about this product?
Occasionally its laborious for external users to join sharepoint groups
What recommendations would you give to someone considering this product?
Go for It!! You won't regret it.
Pros
- Helps Innovate
- Continually Improving Product
- Respectful
- Client Friendly Policies
Cons
- Less Caring
Please tell us why you think this review should be flagged.
David P.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2020
Great software very easy to implement and connect
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Only used teams
What is your favorite aspect of this product?
Great to share documents and calls are very easy
What do you dislike most about this product?
No dislikes great product
What recommendations would you give to someone considering this product?
Great for business use easy to setup and manage
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
David H.
- Role: C-Level
- Industry: Construction
- Involvement: End User of Application
Submitted Oct 2020
Effective product in project execution
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It’s various integrated features that allows a users’ work flow to continue in a team setting.
What is your favorite aspect of this product?
Document sharing, task sharing and most importantly, group calling with screen sharing.
What do you dislike most about this product?
The notification system is not quite effective all around. When it comes to receiving messages it’s great, but when documents and other changes made in a team group are executed, it does not notify effectively the specific change.
What recommendations would you give to someone considering this product?
It’s a great tool when it comes to communication but does a greater job in collaborating with your team in reviewing projects visually.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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