Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

90

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

85

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Jeffrey N.

  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Lots of features, but some are complicated

Likeliness to Recommend

7 /10

What differentiates Microsoft Teams from other similar products?

The ties to Office and SharePoint.

What is your favorite aspect of this product?

The ease of initiating video calls.

What do you dislike most about this product?

Too many pieces to keep track of sometimes.

What recommendations would you give to someone considering this product?

Make sure that you have a good implementation team and good training.

Pros

  • Reliable
  • Caring
  • Respectful
  • Appreciates Incumbent Status

Glenn S.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Likeliness to Recommend

10 /10

TRACY M.

  • Role: Finance
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

The team collaboration capabilities are incredible and the software is taken our company in the direction that we needed to go! With Covid-19 and all of the changes that incurred because of it, team has allowed our business continuous growth through all of it!

What is your favorite aspect of this product?

Team collaboration on projects and the instant messaging.

What do you dislike most about this product?

Really nothing.

What recommendations would you give to someone considering this product?

I would highly recommend Teams software to any company looking for a great, innovative ways to communicate with employees and fantastic team collaberation abilities.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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