What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Jeffrey N.
- Role: Human Resources
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Mar 2021
Lots of features, but some are complicated
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The ties to Office and SharePoint.
What is your favorite aspect of this product?
The ease of initiating video calls.
What do you dislike most about this product?
Too many pieces to keep track of sometimes.
What recommendations would you give to someone considering this product?
Make sure that you have a good implementation team and good training.
Pros
- Reliable
- Caring
- Respectful
- Appreciates Incumbent Status
Please tell us why you think this review should be flagged.
Glenn S.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Jul 2021
Likeliness to Recommend
Please tell us why you think this review should be flagged.
TRACY M.
- Role: Finance
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2021
Fantastic product!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The team collaboration capabilities are incredible and the software is taken our company in the direction that we needed to go! With Covid-19 and all of the changes that incurred because of it, team has allowed our business continuous growth through all of it!
What is your favorite aspect of this product?
Team collaboration on projects and the instant messaging.
What do you dislike most about this product?
Really nothing.
What recommendations would you give to someone considering this product?
I would highly recommend Teams software to any company looking for a great, innovative ways to communicate with employees and fantastic team collaberation abilities.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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