What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Mayara G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2021
Easy to integrate with other softwares
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I see very similar tools available, but the difference is the Microsoft Support.
What is your favorite aspect of this product?
Technical support
What do you dislike most about this product?
Instability
What recommendations would you give to someone considering this product?
Use it if you have other Microsoft tools already
Pros
- Helps Innovate
- Respectful
- Includes Product Enhancements
- Continually Improving Product
Please tell us why you think this review should be flagged.
Marissa N.
- Role: Sales Marketing
- Industry: Biotechnology
- Involvement: Business Leader or Manager
Submitted Jul 2021
Best collaborative tool on the market
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I really like the ease of use of Microsoft Teams.
What is your favorite aspect of this product?
The calendar tool is great! I can find a centralized area for my meetings and chats and files shared.
What do you dislike most about this product?
There is nothing that really stands out as bad about this product. The chat feature could have more abilities to share but still really a great tool!
What recommendations would you give to someone considering this product?
Choose this over the competitors, it is definitely worth it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Felicia B.
- Role: Industry Specific Role
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jul 2021
Excellent collaboration team.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I have no background experience from similar products.
What is your favorite aspect of this product?
Reaching out to team members from remote areas has been very convenient since we deployed Microsoft teams. Communication with customers is very effective as they can raise their concerns directly to our customer service teams.
What do you dislike most about this product?
I have not disliked anything to do with this great product.
What recommendations would you give to someone considering this product?
I recommend this product to any company for effective collaboration among teams.
Pros
- Continually Improving Product
- Performance Enhancing
- Efficient Service
- Altruistic
Please tell us why you think this review should be flagged.
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