Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

Filter By

Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

90

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

85

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Ecaterina T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Best for any work/teams

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

It has everything in one place

What is your favorite aspect of this product?

GIFS/Integrations/so many tasks can be done in the platform

What do you dislike most about this product?

it is a great product

What recommendations would you give to someone considering this product?

It is best platform for collaboration

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Deepa R.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Great chat functionality and video capability

Likeliness to Recommend

7 /10

What differentiates Microsoft Teams from other similar products?

Their video capability is easy to use and intuitive

What is your favorite aspect of this product?

Love the chat functionality

What do you dislike most about this product?

Layout is a little clunky

What recommendations would you give to someone considering this product?

If you are looking to use Office365 and all the tools it provides, Teams is definitely worth purchasing as part of the whole package.

Pros

  • Enables Productivity
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Under Delivered

Pradnya P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

MS Teams - Amazing tool for Collaboration !

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

MS teams is the best product for collaboration and most widely used software in any type of industry. Very user friendly and has simple user interface with lot of great features for communication due to which it makes stand apart from other collaboration tools like Zoom and Skype. It has helped lot of projects in this bad pandemic time, many are asked to work from home and to be in touch and collaborate MS teams has helped a lot in very minimal time, transitions were carried very smoothly on MS teams. Best part was to use MS Teams there is no training required, beginners can easily navigate and take control on all its features.

What is your favorite aspect of this product?

There are lot of great features of this product which helps in all our day's activity - - It has impressive user interface which is easily be used by beginners - It provides best audio and video quality which helps during meetings - Meetings can be easily scheduled and attended - Instant messaging, group chat helps to be in touch all the time and be updated with work's progress - Screen sharing helps to collaborate and work together on any single task - Meetings can be recorded easily and can be used for future references

What do you dislike most about this product?

I have no dislikes at all as it had served all my purpose and works very effectively and efficiently. Definitely waiting to use it again in near future.

What recommendations would you give to someone considering this product?

MS Teams has lot of great features which can be utilised very easily for communication. I am very much positive on this tool and would strongly recommend to user where there is a requirement of collaboration. Best features under great brand

Pros

  • Continually Improving Product
  • Efficient Service
  • Inspires Innovation
  • Client Friendly Policies

Most Popular Microsoft Teams Comparisons