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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
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Bayarjargal M.
- Role: Consultant
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Oct 2021
Great product, needs to improve the chatbot
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The fact that i could share and my files through teams to SharePoint is great. Great way to communicate within the company
What is your favorite aspect of this product?
Price friendly, great customer service
What do you dislike most about this product?
Needs to improve yammer and chatbot
What recommendations would you give to someone considering this product?
Great product with cheap price
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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Alejandro R.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2021
"Unified communication, easy and secure to use".
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is easy to use, its high quality audio and video allows for clearer and more effective communications, SSL security and integrates well with third party tools.
What is your favorite aspect of this product?
Microsoft Teams increases productivity and improves information flow with our work teams; it also allows for more direct interaction with our staff and increases productivity by providing access to documentation and all types of content, task planning, live work, as well as ensuring secure and private workspaces in each of our meetings and instant messaging connections, allowing customization of our environments, and allowing us to use the Office 365 app.
What do you dislike most about this product?
Microsoft Teams consumes an excessive amount of resources, which sometimes causes system crashes. When logging in, information takes a long time to process, but this is due to the breadth of features it offers; I think efforts could be made to improve its processing power.
What recommendations would you give to someone considering this product?
Microsoft Teams is a complete and powerful platform for managing digital communications. With unmatched quality and privacy for every audio and video call connection, Teams enables collaboration on documents and files, as well as collaborative editing of publications between work teams. It's a fantastic tool worth incorporating.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Cojocaru R.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2021
Overall good and continuously improving product.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It has been easier and more secure to integrate in the firm environment
What is your favorite aspect of this product?
The video conferencing features
What do you dislike most about this product?
The lack of favorite chats feature
What recommendations would you give to someone considering this product?
Go for it. Very useful for collaboration.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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