Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

90

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

85

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Jay P.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2021

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

It has integration with so many applications such as planner, trello, whiteboard and wiki etc.

What is your favorite aspect of this product?

Integration with Planner and having that visibility on my tasks from within the application.

What do you dislike most about this product?

At the moment, I do not have any particular comments about this.

What recommendations would you give to someone considering this product?

Yes, there is a recommendation which I can provide, is about improving the video calling functionality. Because sometime I get ‘reconnecting’ in my Teams application while I am on call, or if I am sharing my screen, that too with a proper wifi connectivity at my home.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation

Pankaj Singh S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Amazing collaboration tool and fast video calls

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Fast messaging, quick and reliable call.

What is your favorite aspect of this product?

Fast video call and collaboration.

What do you dislike most about this product?

Resource heavy software.

What recommendations would you give to someone considering this product?

It is fast and quick to connect with colleagues and clients.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Inspires Innovation

SWAPNIL T.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2021

Best tool for the great team collaboration.

Likeliness to Recommend

8 /10

What differentiates Microsoft Teams from other similar products?

There are some of the points I would like to highlight under this and those are :- 1. Microsoft Teams provide wide range of the toolkit which helps to make everything at single place. 2. Best tracking and the notification feature helps to maintain the progress of the project. 3. When working in large team the sharing or project documents become easy with the help of this toolkit.

What is your favorite aspect of this product?

The one of the best aspect of this product is this will give a good large number of tools in one single place to manage the different aspect of project very effectively and collaboratively.

What do you dislike most about this product?

As per the observation and usage till now the one point I would like to share is the GUI can be simpler as it gives more complex and take some time to understand and go through.

What recommendations would you give to someone considering this product?

If you are looking some toolkit for management the project go with this solution instated of maintaining the different find in different location this is best selection.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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