What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.6
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Cherye P.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Mar 2021
Great chat feature, easy to share docs and screens
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The chat functionality allows me to collaborate with my team incredibly easily.
What is your favorite aspect of this product?
I love the chat feature--the team I work on is able to easily chat and collaborate at a moment's notice
What do you dislike most about this product?
Sometimes notifications get stuck on.
What recommendations would you give to someone considering this product?
Give it a go and see if it works for you company
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Cons
- Vendor's Interest First
- Less Friendly Negotiation
Please tell us why you think this review should be flagged.
Janis B.
- Role: Finance
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Mar 2021
A Great addition to the MS suite
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Easy to use and tied in to the existing suite
What is your favorite aspect of this product?
File share
What do you dislike most about this product?
that I cannot override users being voluntary away
What recommendations would you give to someone considering this product?
I want to see who is at their desk and who is not
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Angel B.
- Role: C-Level
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Mar 2021
Teams is an excellent firm of communication!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Having everything all in one place to collaborate, perform web conferencing, meeting with individual and multiple clients. There are still many features I haven't even explored as of yet.
What is your favorite aspect of this product?
Collaboration is my favorite and most used aspect. Being able to share in real time on a shared channel.
What do you dislike most about this product?
I haven't found anything as of yet except the fact that there are so many choices to choose how to use. I only use the free subscription and I still have many features to use.
What recommendations would you give to someone considering this product?
Whether big or small, internal or external companies, this is the right program for you. Teams can give you everything you need all in one place.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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