What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.6
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Jane R.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Mar 2021
Results in Efficient communication
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is available globally hence makes it easy for teams to communicate and collaborate whenever they are located.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is team communication that has various options to ensure that communication within teams or groups is continuous.
What do you dislike most about this product?
I honestly do not have any dislike for Microsoft Teams since it met all my needs at the right time.
What recommendations would you give to someone considering this product?
I recommend Microsoft Teams to businesses and firms despite the industry they are based in. This is due to the fact that for any firm to prosper, it should have effective communication, which Microsoft Teams enables them to achieve.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Timothy C.
- Role: Student Academic
- Industry: Education
- Involvement: Initial Implementation
Submitted Mar 2021
Lots of features and user friendly.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Constant support.
What is your favorite aspect of this product?
Reliable communication.
What do you dislike most about this product?
Could be more pleasing to look at.
What recommendations would you give to someone considering this product?
Give it a try.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Caring
Please tell us why you think this review should be flagged.
Talib J.
- Role: Sales Marketing
- Industry: Engineering
- Involvement: End User of Application
Submitted Mar 2021
Fantastic product, is worth every penny
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is reliable and does the job. The quality of the tool is high and you can tell that this is the case from numerous updates and also by other tool experiences
What is your favorite aspect of this product?
I love the fact that it's so versatile and adds quite a lot of user configuration options
What do you dislike most about this product?
If anything, the price that my organisation pays is quite high but that's the price of quality.
What recommendations would you give to someone considering this product?
A great versatile tool that I would highly recommend to any one or any business who has a need
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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