What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.6
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Kristie D.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: Business Leader or Manager
Submitted Mar 2021
Great from work from home
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
easy to use and works well with office
What is your favorite aspect of this product?
simple and easy to use
What do you dislike most about this product?
people can create to many channels get confusing
What recommendations would you give to someone considering this product?
make sure you team is good with tech
Pros
- Respectful
- Generous Negotitation
- Includes Product Enhancements
- Helps Innovate
Please tell us why you think this review should be flagged.
Alex P.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Mar 2021
"Great communications platform."
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft teams is an excellent platform for internal collaboration, it has the support of a fairly wide staff of productivity tools, it is safe, flexible, practical, in addition the quality and effectiveness in the communication flow does not compare with that of others, it promotes the Teamwork, offers the option of activating subtitles in real time.
What is your favorite aspect of this product?
It is easy to administer and easy to use, I really like the option of being able to record the meetings online since the information can be reviewed in detail after the meeting is over or if it is the case of not being able to be in the meeting, it allows us to update ourselves on all the information shared, as well as the number of participants that can connect in a meeting and its plus allows to activate subtitles in real time.
What do you dislike most about this product?
I have no negative experience with commenting on this software, it has been very productive in our company.
What recommendations would you give to someone considering this product?
If you want to have a continuous professional, collaborative and effective communication in your business environment, it is of great importance to take into account the option that microsoft makes available to us with teams thanks to its high capacities, tools and intelligent services that make teamwork is the basis of success and productivity in your organization.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Denver M.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Mar 2021
The most improve Microsoft Products this 2020-2021
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams offers wide features, although obviously, you can take advantage of the product itself because you can easily collaborate to any Microsoft products such as Microsoft Office, etc. It also offers four (4) different plans including the free version. You can also choose whether to install the application or just use the browser that you're most comfortable using. The support of the product is undeniably great and can easily resolve if there's an issue that you will encounter.
What is your favorite aspect of this product?
Now let's talk about its feature. Noise suppression, this feature I think is only available in Microsoft Teams, I have not experienced it in any web conferencing software unless you have a high-end headset that has noise cancellation features. What noise suppression does is that Microsoft Teams automatically detect some unnecessary noise like the sounds of your snacks' plastic container or the background noise. Some features are: transfer meeting device, teams for personal use, switch accounts, polls during meetings, pin posts, additional status controls, improved notifications mute attendees, insight, templates, emojis in teams & channels.
What do you dislike most about this product?
You just have to explore its settings in order for you to customize and optimize all of its features.
What recommendations would you give to someone considering this product?
Check their website to see the pricing and features of the software. And I also recommend them to install the software rather than using it in the browser.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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