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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
![](https://cdn-public.softwarereviews.com/production/profile_image/1935425/original/1935425.jpg?1652107399)
Sesh Kumar S.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2022
Great tool for business conferences and meeting
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Best audio and video quality and without interruption Teams can be used easily with multiple client Document upload is much easier than Cisco and Skype
What is your favorite aspect of this product?
multiple people can work together on one document easy to use in daily life and seamless search function best video quality and experience Easy switch between client teams without having logged out
What do you dislike most about this product?
Disconnects the call while switching from one call to another Its bit complicated to use in the very beginning
What recommendations would you give to someone considering this product?
Based on my experience and after having used Skype and Cisco for doing business and team meetings, I would definitely suggest to switch to Microsoft Teams for gaining much more productivity and results.
Pros
- Reliable
- Efficient Service
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
Emily G.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted May 2022
Great Application For Online Meetings.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft teams video and audio quality are superb. They offer great customer support and they available in many platforms. It's also simple to implement and configure the application. It offers additional services like sharing of files among among users. Microsoft teams can be accessed form any location in very simple way.
What is your favorite aspect of this product?
Microsoft teams is accessible from any location in very secure way. They offer great video and audio quality. Their customer care is very supportive and available in various platforms.
What do you dislike most about this product?
Microsoft team services are top notch. Nothing to dislike at all about this application.
What recommendations would you give to someone considering this product?
Microsoft team is a relatively cheap application to acquire. It's offers great video and audio quality. It have additional service like file sharing .Its accessible from any location in very secure way.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Thomas D.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
Highly Reliable Video Conferencing Application
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's very user friendly application. Very responsive user interface. It have very clear audio and it's video quality is high. Technical support has been very supportive and it's available 24/7. Users can log in from any location when we are holding meetings without traveling to head office.
What is your favorite aspect of this product?
Google meet offers great services especially when holding meetings. Its offers good and clear audio and it's video is high quality. Technical support has been top quality and it's available any time.
What do you dislike most about this product?
No dislike at moment. Users are very comfortable and happy when using this application.
What recommendations would you give to someone considering this product?
Technical support is available anytime.Clear and top quality video and audio. Accessible from anywhere and it's very secure. The application is aslo cost effective.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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