

What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews

Hena Q.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
The one and only product for all your needs.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It has the most amazing features which are integrated together and easy to use. User can manage files, chat history , groups and meetings. The recent update for Reply option is the Cherr on the top.
What is your favorite aspect of this product?
The best aspect is its storage it offers to its users. Old products like Business skype never had chat history memory to offer. Teams helps you to manage all your chat history, files, calendar, groups and the best set of emojis along with live gif options.
What do you dislike most about this product?
I haven't come across anything which I seriously disliked. But it would be fun if the ringing tune is changed to some other better tune which would not give us professionals morning chills about the official meetings. Haha..
What recommendations would you give to someone considering this product?
I would say just go for it and one would never regret but would definitely fall for it. You will get so used to it that you won't like using any other alternative of MS Teams.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Cameron W.
- Role: Sales Marketing
- Industry: Energy
- Involvement: End User of Application
Submitted May 2022
Solid Choice with a lot of Features!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Integrates well with other Microsoft products. Allows for unified collaboration throughout organization.
What is your favorite aspect of this product?
Easy to use and great customer service.
What do you dislike most about this product?
Hard to navigate at first.
What recommendations would you give to someone considering this product?
Try the free plan or trial first before committing to the annual subscription.
Pros
- Efficient Service
- Acts with Integrity
- Helps Innovate
- Reliable
Please tell us why you think this review should be flagged.

Sunil L.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2022
Great tool for Messaging
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is a great tool to have instant massaging and also very unique features to create the group based on the teams and business topics, it has very good features to add documents in that as well, once we share the document this will store in the Microsoft repository and the group member can access anytime, search option is very fast to see old messages as a reference.
What is your favorite aspect of this product?
Document sharing with screen sharing is very nice features also this has the white board features during meeting so we can share whiteboard and have rough notes to track the meeting minutes.
What do you dislike most about this product?
I do not find anything dislike as this is the great product from Microsoft.
What recommendations would you give to someone considering this product?
This is must tool to have in any organization as this will really add lot of value and the main benefit is that IT team can get the screen sharing and provide instance support which will surely benefit the business criticality.
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Fair
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
